Must mention gluten free when ordering. Favorite gluten free wing place. I love all their options.
Yes
The staff was sympathetic to the allergy but this app is what’s mostly getting the 2 stars. If something is fried in the same oil as an item containing gluten, it’s contaminated. Everything at BWW is fried in the same oil. Maybe some people are more sensitive than others, but this is FAR from Celiac Friendly when it comes to the risk of cross contamination.
No
My go to place when we all want to eat out. Be sure to mention allergy when ordering as the cooks are trained for certain procedures to try to limit cross contamination.
I don't chance cross contamination with eating the fries.
Yes
Many gluten free flavored wings options . No dedicated fryer
Yes
Our waitress was very helpful with my allergies (more than only gluten: dairy, egg, mustard). She even went to the kitchen before I ordered to let them know so they could get to cleaning a space to make my food. She came back and forth after bringing me the allergy book, reading labels, and talking to the cook and manager to help me. I had the naked tenders, Guacamole, chips, and she even made me my own dip!
— Very
— No gluten-free information on the menu
— Not Much
— Good
They have a dedicated GF fryer for wings and fries. Most of the wing sauces are GF. They can provide an allergen binder to confirm the options. We have been several times with no problems.
— Some
— Good
They had celery stick as the only glute. Free option and NO dressing
— No gluten-free information on the menu
— None
Ordered carry out from Bowling Green location while traveling for soccer tourney. Placed carry out order explaining allergy. Reiterated allergy concerns in person. Waited a full hour to be provided the incorrect order and allergy was never noted on the receipt. Did not know I was provided the wrong order until back at hotel. The order was not gluten free and manager didn’t understand the severity of allergic reactions. Side note. Watched same manager yell at children for playing video games. Very unprofessional. The employees seemed miserable.
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Not gluten free and safe for celiac
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor