127 E Palm Ave, Burbank, CA 91502 Directions

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Celiac

Overall Rating

Review


So I am giving it four stars because you really only have one option if you are celiac (no designated fryer for bone-in wings or fries). the naked tenders. But you can get any sauce minus two. That being said, the chicken was cooked to perfection and my waiter was AMAZING. He brought my meal out separate as well as all of the dipping sauces I asked for. I normally would not suggest a place with so few of options but I felt so taken care of. If you are gluten intolerant you have tons of options.

Celiac friendly?

Yes

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Cider

Categories

  • Kid Friendly
  • Late Night
  • Restaurant
  • Sports Bar

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Reviews of this Chain

Not celiac

Overall Rating

Review


Manager came out. Fryer is cross contaminated, but wings and fries are gf

Overall Rating

Review


Must mention gluten free when ordering. Favorite gluten free wing place. I love all their options.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


Server was great, pleasant and knowledgeable. Naked grilled chicken, honey BBQ sauce and garden salad. Tasty. No symptoms of exposure.

Overall Rating

Review


grate food but not guten free only the side most of them are guten free

Celiac friendly?

No

Celiac

Overall Rating

Review


We went here based on a review from 10 months ago that said there was a dedicated fryer for traditional wings/fries. Sad to say that is gone. The asst manager was friendly and helpful but without the dedicated fryer the appeal went away quick for someone with celiacs who was excited for fried wings and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Food was good. Consistent with what we have experienced at other BWW locations across the south. Unfortunately they skimped on the veggies. Service was very slow considering only two folks were there when we arrived at 5:15. Due to Covid the menu was digital and after taking a few short minutes to review it, we sat for a good ten minutes for her to come take our order. Waitresses were standing around talking at the bar and we finally stopped the manager who was walking by to see if someone would take the order. He said that he would. We never saw the waitress again until she had a third table to assist. Even then she said nothing until she brought our food out. It was evident the manager said something to her as she never once looked me in the eye. Regardless, the food was good, hot and most importantly I didn’t get sick! Took away a star for the service. Brad is the manager and seemed eager to please as he stopped by at the end of the meal to check in with us.

Safety


Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Celiac

Overall Rating

Review


They use same oil for all food. Not Celiac safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I love BWW but gluten free is not a choice here. The last two times that have came I have order things off the gluten free menu online. Both times it had not end well for me. I definitely get sick and I learn my lesson. Please don't do it you will regret it I promise you.

Safety


Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


The fries and traditional wings are fried in a shared fryer with their battered chicken and other non gluten-free items so they aren’t celiac safe. One salad was listed as gluten free but when I asked if the chicken could be grilled on a piece of foil they said they have no foil available. Ended up getting the honey bbq salad with no chicken.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Awful. We ordered the wings and I was food poisoned here. We ended up going to an Urgent Care the next morning because I couldn’t stop throwing up. At the time, I thought that they had great gluten free options so I was going to leave a good review. But with having to get a shot due to the food poisoning here, they get one star. I know this app is dedicated for GF stuff, but I’d just thought that I’d warn people on here so that they don’t get sick for other reasons.

Celiac friendly?

No

Celiac

Overall Rating

Review


Their traditional wings are done in a dedicated gf fryer! Tara is the best and is super knowledgeable. If it’s slow they’ll also do the fries in the dedicated fryer if you ask. They put stickers on the gf boxes and toss the wing in separate baskets to avoid cross contamination. Do not eat the nachos even though they say gf, they can be cross contaminated.

So so delicious. Lots of gf sauce options.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


Most of the traditional wings, ribs, and sauces are GF. Wait staff is very helpful. Not sure if the fryer is dedicated or not.

Very friendly and helpful staff. Fun atmosphere. We love visiting here.

Safety


Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout

Overall Rating

Review


Not all BWW restaurants have a dedicated fryer but this one does. They will fry the traditional wings and fries in the dedicated fryer then mark the box with a purple sticker for “allergy.” Almost all of the wing sauce and dry rubs are gluten free, clearly marked on the nutrition section of the website.

The fries remind me of McDonald’s and the wings are a good size. Overall, generous quantity and good quality.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I ordered traditional chicken wings and French fries. When telling the server my order I made sure to tell them I had celiac and while they do not have a dedicated fryer, she ensured me they would be extremely careful to not use any gluten products near my food while making it and would change their gloves. After eating the food, I had none of my regular Celiac symptoms!

I ordered traditional chicken wings and French fries. It was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Their traditional wings and fries are my go to foods with them. I always get mild sauce, carrots, and celery.

I have been ordering from them weekly since the pandemic started. Having it delivered through door dash saves me from going out and driving.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


I have gotten sick (even eating a salad)

every time I have eaten there I get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Had a very good understanding of celiac. The kitchen manager came out and talked to me to make sure everything would be safe. They also gave me a allergen book and it listed all the things that were gluten free.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They have a separate fryolator for celiacs, but you have to ask for it. The option isn’t listed anywhere and it’s never been offered to me. The staff are spotty on their knowledge of what is and isn’t GF, but the corporate website is very informative and lists all of the safe options. They always have several options for safe drinks.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


My wife is celiac and we had heard from a friend who is also celiac that this BWW does an excellent job. They were right. We told our server and a manager came out to discuss things with us. Their traditional wings have their own deep fryer that is a gluten free fryer. They were also able to drop fries in that fryer, since it wasn’t that busy (note: they dropped the fries first, without the wings, so those came out early like an appetizer). So my wife and I split a basket of fries and 20 wings. The staff was helpful and cognizant off cross contamination. If you’re celiac and craving wings, this is a great place to go.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I followed the gluten free menu on the website. I got traditional wings with honey bbq and parm garlic sauce and they were soo good. I also got chips and queso as an appetizer and it was good too! They have angry orchard cider for drinks

Overall Rating

Review


VERY limited options. No fried food options as the fryers are NOT dedicated to no gluten items.

Celiac friendly?

No

Celiac

Overall Rating

Review


I got extremely sick once, eating something they claimed was gluten free. I will never go back again.

Celiac friendly?

No

Celiac

Overall Rating

Review


Staff was knowledgeable and when I mentioned I am celiac they provided me with an allergen menu. Felt great to eat wings and fries worry free!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They had Great gluten free wings

Celiac

Overall Rating

Review


Buffalo Wild Wings has a dedicated gluten free fryer for their traditional wings and fries. The tortilla chips are gluten free as well. There is a wide variety of GF sauces and dressings. Wait staff was knowledgeable and friendly!

Celiac

Overall Rating

Review


They have a gluten free menu, BUT when testing the supposedly gluten free traditional wings with my Nima sensor, two different sauce types tested positive for gluten. Staff was super friendly, but I was unable to eat due to results.

Celiac friendly?

No

Not celiac

Overall Rating

Review


Locations vary greatly. Don't recommend this one for celiac. Okay for gluten avoidant but service is lacking.

Celiac friendly?

No

Celiac

Overall Rating

Review


The staff is nice, but they are normally very busy. If you get them right as they open, then you can eat their french fries with no problem.

Celiac

Overall Rating

Review


Not Celiac friendly. I had cross contamination on my traditional wings and wasn’t feeling well afterwards. Do not recommend if you are Celiac.

Celiac friendly?

No

Celiac

Overall Rating

Review


They baked the wings - takes about 45 minutes but they were really good. A treat for my son! We also ordered nachos and they were gf. Many of the wings sauces are gf. Waitress was somewhat knowledgeable. But she did go and ask the kitchen questions. My son did not have a reaction after. We’d try it again.

Celiac friendly?

Yes

Overall Rating

Review


Obviously as a Celiac you can’t eat or expect a fried chicken wing joint to have gluten free oil. The management, servers and cooks will take special preparation/instruction and bake your wings. Will not be as crisp but still very good. FYI, it will take a bit longer so put in order before the rest of the orders. A few gluten free options for sauces. I appreciate that they will accommodate as much as they can!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


This is new but they now offer a separate fryer if you indicate an allergy. They also will toss your wings in a separate bowl. I would talk to the manager to make sure they get it right. The manager delivered the wings and the plate had a purple dot indicating an allergy.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I love Buffalo Wild Wings, my favorite place to get wings actually! Now, there is cross contamination, but the traditional chicken wings are naturally gluten free, minus the cross contamination. I normally get the Sweet BBQ traditional wings and fries, along with ranch. I’ve never had a problem at any of the establishments, and continue to eat there whenever I can!

Celiac

Overall Rating

Review


A manager came by right away when I asked our server about gluten free items. He brought out a binder of ingredients in each dish and answered my questions. The traditional wings are fried in a separate fryer than breaded items and most sauces are GF. I was able to eat fries too without having a reaction! Wonderful service that exceeded my expectations.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The only food they offer that’s not cross contaminated (no wings!) is celery & carrots. Salad dressing not gf

Celiac friendly?

No

Celiac

Overall Rating

Review


All wings are cooked in same frier as chicken strips so not good for Celiac disease

Overall Rating

Review


They do not use a dedicated fryer for their non breaded wings. They have an allergen menu online that does list possible contamination but the list for non fried gf is very limited. Their wings made me realize that I cannot have their high level of contamination.

Not celiac

Overall Rating

Review


Don’t eat here! There’s too much cross-contamination. No matter what, you’ll be sick

Celiac friendly?

No

Celiac

Overall Rating

Review


One of the best BWW I’ve been too. Made an allergy friendly naked tenders at 11pm at night and didn’t get sick. The manager even came out to talk to me to ensure everything was gluten free. Very impressed!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


The fryers are not dedicated, so you will get glutened. Staff was helpful but told me ‘I think’ the boneless wings were gluten free, which should have been a red flag. I told them it was important for me to know because it is like food poisoning. The person taking my offer was very polite, however and showed me the ingredient binder, however it does not correlate with the fryers.

Celiac friendly?

No

Celiac

Overall Rating

Review


Great place. Mentioned to the waiter how a prior review mentioned a dedicated fryer for gluten free items, she didn’t know, so I made my wing order and was immediately met by the manager. Who was very understanding of the allergy and tried everything to make it right before the order was placed but there is no dedicated fryer for traditional wings, so I had to resort to grilled chicken with carrots and that even got me sick. If I wasn’t celiac I’d give it 4/5 stars for the way the manager handled the situation, but this is a gluten free app, trying to keep people with celiac disease from having to feel the effects of coming into contact with allergens. This place gets a 1/5 stars for being a great place to eat unless you are allergic to gluten 😂

Celiac

Overall Rating

Review


BBW has one of the best allergen menus I have ever seen so it’s kind of annoying that they don’t do anything for you if you have an allergy. If something does not have gluten in it then it has been cross contaminated with something that has gluten. I do eat here every now and then but I can only order one thing. The naked tenders. You have to order a different side other than fries so I usually get carrot sticks. I get the lemon pepper seasoning so I can still get the taste of wings without actually having wings. I would not recommend but if you find yourself needed food, there is something you can order.

Celiac friendly?

No

Overall Rating

Review


Staff was knowledgeable and able to accommodate GF items. I ordered the bone-in wings with carrots/celery. Plenty of flavors to pick from. I did not have any issues. Be sure to speak with your server and ask questions to ensure their practices haven’t changed. They explained they have a dedicated fryer, label your food, and make an announcement in the kitchen when an allergy order occurs.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


The wings were okay, but it took forever to get served and the server forgot to put in my side, so it didn’t arrive till after my meal. Not the worst dining experience but I can get better wings elsewhere, with better service and minus the 20 televisions.

Overall Rating

Review


I work at this location and it is 100% not gluten free.

Celiac friendly?

No

Not celiac

Overall Rating

Review


My waiter gave me an allergy binder full of entrees and all the sauces! Very helpful if it contained gluten wheat milk or soy it had an X next to it very organized and easy to read

Celiac friendly?

Yes

Overall Rating

Review


They had a separate gluten free menu and were helpful.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


We ordered the Traditional wings and Honey BBQ the sauce was advised to be Gluten freeOur container had four Boneless wings within the container of Traditional. We called the Manager and he told us that the Tumbler they use foe the wings does both traditional and Boneless.

Celiac friendly?

No

Overall Rating

Review


The ONLY thing that’s not cross contaminated is the celery per my last conversation with the manager 👎🏽

Celiac friendly?

No

Overall Rating

Review


I went to BWW to celebrate someone's birthday. I asked if they had a gluten free menu. The waiter told me that I "came to the wrong place." I already feel like an outsider, not being able to eat regular food, but that comment made me feel unwelcome. The manager is the only person allowed to talk to guests about GF options. He brought me a binder with all their menu items and all the potential allergens. There was nothing I could eat, so I ordered a veggie boat. So disappointing.

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