Review of Burger 21 Novi

The burgers, fries, and shakes are delicious. The chicken tenders are okay. I would get a sandwich if you want chicken. I was confident in the safety until the last time I went. They gave me a cookies and cream milkshake instead of vanilla. The cup was labeled gluten free so I didn't notice until I had a few sips. The manager refunded the shake, but I've been too nervous to eat there since then.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers online ordering