Burger Factory

4 ratings
$$ • Hamburger Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries
Safety Rating
3 ratings

As rated by the community

293 Dalhousie St #101
Ottawa, ON K1N 7E5, Canada

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Gluten free bun available. Staff is not sure what is gluten free or not. Dedicated fryer. Really good food but staff need more training on CC. I wouldn’t say it’s risky but just be very clear with staff on safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


Staff was very confused as to what all dedicated fryer was. I asked if they cooked the onion rings in the same frier as the fries and they said they did. Also seemed confused by the concept of gluten free, I don’t trust them at all for celiac needs, or gf knowledge.

Burger was overpriced and mediocre. 20$ for a cheeseburger with bacon on a gf bun.

Not to mention I got sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They don’t have a dedicated fryer. The burgers with gf buns are safe. So good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant
  • Takeout

Photos


Add a photo

More Reviews


Symptomatic Celiac

Overall Rating

Review


They have a dedicated frier and toast the buns far from the gluten buns. Staff seems well trained and they know how to handle celiac. Been twice and havent gotten sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
Updated 1 year ago read full review

More Info