Got a bunless burger a fries. Started getting brain fog about an hour later. Most likely the onion rings and fries are friend in the same oil.
Came in extremely hungry after a long trip. Staff said they could do a salad bun, instead of a normal bun. Got just a paddy, wrapped in a lettuce leaf. Was charged the full amount and could not get any fries or something else. Did not get sick, but left hungry.
If we asked if anything on the menu was gluten free we were told a quick and annoyed no.
I felt like we were burdening them by asking questions and no one at the front knew anything about gluten options or ingredients. The manager was short with us and rude. We left without getting anything because it felt so unsafe for us to eat. Ugh.
We left because if I asked if something was gluten free I was just told no or “I don’t know” for literally anything.
— Not at all
— No gluten-free information on the menu
— Not Much
So sad they have a separate fryer but Filter all the oil together??? Including the oil for onion rings... Really wondering why they do that? Excluding all celiacs or gluten intolerant people...
My wife has celiac. We tried to eat at Buger Fi today. The cashier told us "Nothing on the menu can be guaranteed gluten free." The manager told us they do not have a dedicated fryer (as this profile claims).