Not appropriate for serious celiacs or allergies
Burgerfi is a grass-fed burger joint. They do not have a gluten free bun, but they do have a lettuce wrap instead of a bun. They are definitely NOT knowledgeable about what gluten is. I came in hopeful and the workers told me everything has gluten and they just tell all customers that everything has gluten. We asked them if there is anything inside the meat and of course they said no, it's just meat. Then we asked if they know what gluten is and of course they said no. They really should educate themselves instead of turning away customers. I almost left, but luckily I am very knowledgeable and know the right questions to ask. We ended up having to talk to the manager, and he was more educated. They cook the burgers in peanut oil and it is cooked on a separate grill than the buns. The basic burgerfi burger and the veggie burger are gluten free (the veggie burger is made with quinoa). I had a burgerfi burger wrapped in lettuce. There was more lettuce than meat, but it was good and I feel fine!
If we asked if anything on the menu was gluten free we were told a quick and annoyed no.
I felt like we were burdening them by asking questions and no one at the front knew anything about gluten options or ingredients. The manager was short with us and rude. We left without getting anything because it felt so unsafe for us to eat. Ugh.
We left because if I asked if something was gluten free I was just told no or “I don’t know” for literally anything.
— Not at all
— No gluten-free information on the menu
— Not Much
So sad they have a separate fryer but Filter all the oil together??? Including the oil for onion rings... Really wondering why they do that? Excluding all celiacs or gluten intolerant people...
My wife has celiac. We tried to eat at Buger Fi today. The cashier told us "Nothing on the menu can be guaranteed gluten free." The manager told us they do not have a dedicated fryer (as this profile claims).