Let me just start out by saying that I've been coming here for years and have never ran into any issues. The food has been great and I hadn't gotten sick from it. It's one of the few places in the area I feel safe.
HOWEVER, my partner and I went today for lunch and all seemed well to start. It was stated that my order was a gluten allergy and was informed it would take a little longer to cook, which is no issue. After waiting 15 minutes for our order, we were informed that they would not accommodate my allergy and asked that I downgrade it to a preference. The reasoning we were given was that they were busy with it being Sunday. If I still insisted on an allergy order, it could be over an hour until I'd see my food and ultimately they were unwilling to take any measures to make food for me. To say we were shocked is an understatement. I have never had anything close to this happen since being diagnosed 6 years ago. They did provide a refund but be assured we will no longer be returning.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor