very very disappointed! read about new GF menu launch. got there and server said there was no GF pasta only GF pizza. so, i ordered a pizza. an hour into our wait, the server said everyone else's food was finished but they were waiting on my pizza. a few minutes later the truth came out that they made a regular pizza and upon further investigation to fix their mistake, they did not have GF pizza crust. so, my family ate while i watched. the manager came and apologized and said they would try to make me something. i said at that point i did not trust their judgement on preparing me food that would not make me sick. I would give negative stars if i could!
I loved going here! they had so many fun drinks (I had a cream soda, which was refillable once). I had a pasta skillet, which wasn't my favorite, but there are still a lot of pastas and pizzas to try... and then I had an amazing chocolate molten cake with ice cream for dessert! it was so nice to have so many courses available (and tasty!)
I'm super thankful for their huge GF selection (and my pasta tasted so good that I actually thought I was going to be glutened until I ended up having no bad reactions!). The bar couldn't make the first few drinks I tried to order (they even said margaritas can't be gluten free...definitely not true) so DEFINITELY ASK before you assume your drink is safe! They must use mixes or swap with cheaper liquor?
I have been here several times and had no problems with the food. Menu is a little limited. Food is entered as an allergy item and prepared separate, but still need to stress the importance of the allergy to staff. Placed a to go order with the manager, and received bread with my meal. When we spoke with the manager, he was irritated and and not apologetic at all. Don't think we will be returning
sadly this place no longer has a gluten free menu. it used to have pretty extensive one. They have gluten free noodles and can make gluten free Alfredo and red sauce according to the staff members. as of right now I'm still waiting to make sure I don't have a reaction.
Do not go here. The website says that they have gluten free options, but they no longer have a gluten free menu. Our waiter wasn't knowledgeable about gluten free things and all he kept saying was they used to have gluten free things. They said they could do a plain chicken breast for my son. They also claim to have a gluten free chocolate cake. That is all he ate at dinner and is now suffering. He had a terrible reaction which kept him up all night. Plus he is feeling awful today. Do not go if you have any issues with gluten, no matter how big or small. They are not trained at this restaurant and they don't care.
I ordered the potato soup, which I found out after my husband received his meal is no longer offered gluten free. All the chicken dishes require the kitchen to not add flour to be gf and I did not trust that they would actually help me be safe, so I did not eat.
incredibly sensitive to celiac issues, treated every gluten free request as though it was celiac related because they stated they did not expect me to divulge my medical diagnosis in order to have a safe meal. very happy. will return. excellent variety of safe options
Lack of server training and communication with kitchen manager and servers caused them to give me meatballs on gf pasta. Two servers assured me the kitchen manager said the meatballs were gf. After I had a bite, my Aunt questioned how they keep them together without bread crumbs. There are gf bread crumbs, but I decided to double check. The server insisted the kitchen manager said they are gf. I asked him to find out how they were made. The manager came over apologized like crazy for the staff error. While the Penne was gf the meatballs were not! Needles to say I am having a Gluten attack! So mad! And I have to travel tomorrow! Not hard to get it right! TRAINING and Gf menu would help!
I went yesterday and asked about their gluten-free menu. The server told me they no longer have one, as they are making modifications. She also told me they no longer have gluten-free pizza crust. The only thing she knew was that they offer gluten-free penne.
The waitress was so considerate and careful not to cross contaminate my meal. This restaurant has so many gluten free options including gluten free pasta that was cooked to perfection as well as bread sticks, which was cleverly an Udi's pizza crust cut up and baked. I was very impressed and look forward to a return trip in the future!
I'm giving Carinos three stars because they are trying. but if you are celiac, beware. the gluten free pasta is not cooked and drained in dedicated gluten free pans. cross contamination is a deal killer. they do have a gluten free menu, so there are other choices. ordered Italian chili. it was good, filling, and came with free refills.
1st time visiting. I ordered GF soup and salad; child ordered GF penne with white sauce and chicken. Soup is clearly not made from scratch OR/AND from a can mixed with frozen veggies but manager says it is. Pasta was not a good dish at all. We ordered to house salads to go and left extremely unfulfilled and disappointed. Not sure if GF precautions taken in kitchen. I git a headache as soon as I ate some of the pasta.
This has been our best dining out gf experiences since being diagnosed. The restaurant has a dedicated menu, knowledgeable staff and many tasty options. We asked for the gf menu and waiter brought us GF bread sticks along with regular bread for rest of the table. It was nice to treated like a normal guest, even though she is limited.
My husband is highly sensitive to gluten. We told the server we needed our meals gluten free (I got mine gf as well so we could share). Both our meals were delicious and no problems for my husband. would definitely easy her again
Staff was AWESOME!!! Very knowledgeable. The manager took special care with my husband's meal as he as both a dairy and gluten allergy. He had the build your own pasta with chicken and gf penne with spicy marinara sauce. No reactions what so ever! We came from Nebraska and were a little nervous about traveling and allergies. Our first meal here in Waco and couldn't be more pleased.
I've been to Carino's many times at home so I didn't think I'd have an issue with this one while traveling through town. I asked the hostess for the gluten free menu and she said that they don't do gluten free at this location. We went someplace else.
Enjoyed my meal-lemon Rosemary chicken with gf pasta (i could have replaced gf pasta with roasted potatoes). Manager brought me gf pita chips with gf dipping oil since i couldn't have bread at table - a real treat! i was also able to have gf minestrone because they didn't add the pasta to it. No reaction! Manager was understanding of dietary restriction and cross contamination concerns I expressed. When asked, I was told they are a chain restaurant. I will return!
Went in ordered the create your own pasta with meatballs off the gf menu. Five minutes later waitress informed me meatballs are not gf. I ask why are they on the gf menu. They say it must be a mistake. After a long while my food shows up and there is normal pasta mixed with my gf pasta. I show the waitress she was shocked asked for my check. Manager came over and apologized and didn't charge me but i will never go back that is not safe stay away!!!
One of our local GF standby options. Good GF menu and accommodating staff.