Review of Carvel

When I ordered, I started with I have a wheat allergy, which I don’t, but I said because I wanted to be more clear about it… that backfired. The lady was still confused by what that meant. I can only imagine the confusion if I said gluten intolerant. Then we had to explain cross-contamination, to which she thought about everything that would be cross contaminated, which is basically everything down to the toppings. I mean she was nice about it but that was startling. I asked for a separate batch but she said it would be too hard to scoop, which is understandable but I’m just gonna say they are places who will do it :,,). I ended up just getting soft serve in a cup, which sucks because the Carvel website says they have gf options. Maybe there are some locations who will accommodate but definitely not this one.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average