CAVA

2 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

12090 Jefferson Ave Suite 1240
Newport News, VA 23602

Most Recent Reviews


Celiac

Overall Rating

Review


As noted it is a chain. Most we've been to are great when you tell them your allergies. Immediately removing gloves, washing hands and putting on new gloves. This is our "home" location.

Depending on how busy this one is, the same person who starts will finish the bowl rather than passing to next station person and asking them to change gloves.

Items usually clearly labeled (there was a label change that was hard to read for a while). We sometimes ask them to take a bowl from the middle of the stack as the person who starts each bowl is often packaging pita so could contaminate the bowls.

Lots of options. We do a build your own bowl rather than remove things from from preset recipes.

Always communicate at the start the allergies and ask them to change gloves. Usually at the words "gluten allergy" they are already headed to the sink to wash hands and reglove.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


This is a chain location. It is a build your one bowl type of place. I alerted the staff to my dietary restrictions and they instantly acknowledged the need. I was impressed. I had a safe meal and did not get sick. I have Celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Lunch
  • Mediterranean
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Photos


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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Delicious. Have an online pdf of all the allergens, very detailed. I like the build your own greens/grains bowl. Definitely use the same gloves reaching in tubs so I’d say there is cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Not celiac or cross contamination safe :-(. I was super disappointed as the menu has a number of gluten free options but the dishes are made up along a line of ingredients so the serving utensils all touch everything. You can choose a bow or a pita and that is the issue. I didn’t ask of they could make up a bowl with new ingredients like some sandwich shops will do for gluten free. I may call ahead next time and see but they were so busy I didn’t want to cause a delay for others. This is one of my husband’s favorite places to eat (he doesn’t have a gluten issue). We walked in saw the situation and walked out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Celiac

Overall Rating

Review


Not a gluten friendly chain, employees don’t know how to handle food without cross-contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Seems like a great chain for Celiac. Very good food and no hint of gluten contamination as long as we’ve had it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I requested clean gloves which was not a problem. I then requested fresh hummus from the back due to the high risk of cross contamination with those spoons they use on the pita. The guy looked at me like I was crazy and asked me to repeat myself. I did, he finally did it but helped everyone else out first. The guy then left and someone else had to take over mid -preparation. I got the harissa sauce on top and didn’t feel great after. I only ate about half of the bowl. Maybe if you go in when it’s not busy it’s better but I probably won’t be going back to this location.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

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