CAVA

4 ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment if you are celiac or must avoid cross-contact.

Safety Rating
4 ratings

As rated by the community

3100 S College Ave
Fort Collins, CO 80525

Most Recent Reviews


Symptomatic Celiac
1 year ago

Told them I had a severe gluten allergy and immediately the worker washed his hands, changed gloves and got me a bowl he hadn’t touched. To keep cross to a minimum, he took me down the entire line!

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Is there a gluten-free menu?
  • — No gluten-free information on the menu
Gluten Sensitive
1 year ago

Can't promise no cross contamination because pita is everywhere here. But you can order without it. I had a good experience!

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Asymptomatic Celiac
1 year ago

I go to CAVA frequently and have been impressed by the allergen safety they demonstrate in the way the employees operate, making it unnecessary to even mention my allergies usually. They use tongs, individual spoons, hover above the pitas to drop ingredients. Once I had a negative experience in which an employee used his just pita-ed gloved hand to stir around the lettuce then drop it in my bowl. I emailed CAVA to let them know and they made it right with a replacement bowl and stated the following: Thank you for reaching out and for bringing this to our attention, we sincerely hope that you are okay. We take cross contamination issues very seriously and take every precautionary measure to try and avoid it. That said, we would like to send our deepest apologies for this incident as your experience did not hold up to the high standards we hold ourselves to as a company. Please know that I’ve elevated this message on to our regional and area leaders who will be addressing this with our restaurant team immediately.

Kudos on continuing to improve and train your folks well, CAVA!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Staff accommodates
  • — Knowledgeable staff
  • — No dedicated fryer
Other
  • — Good for dairy-free
  • — Vegan options
  • — Lunch
  • — Healthy options

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


Symptomatic Celiac
1 year ago

Update: February 2023 Not sure I trust this place as much anymore. I have watched one woman consistently (during multiple visits) grab lettuce using her gloves instead of the tongs, so cross contamination likely since they touch pitas. Also, on another recent visit, one woman was just reaching into the toppings at the end of the line with her gloves, instead of using the spoons. Again, cc. So, I feel like cc is more likely due to staff not being as careful as they were when I wrote my original review. Not sure I’ll frequent this place as much, might try Garbanzos instead.

I have eaten here many times and my sister frequents one in Denver. Tell them you have Celiac and they will wash their hands and change gloves. From my understanding, the only things with gluten are the pita and pita chips (in the toppings section at the end). The lentils also are possibly cross contaminated, so if celiac they recommend not getting those.

I have never had a problem here, they do a good job of not touching the spoon to the items when they put it on. I have had other locations be willing to get clean spoons out of the back upon request.

I’m a sensitive celiac and have never had a reaction (knock on wood!) I eat here at least once a week.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu

Reviews of this Chain

Celiac
5 days ago

This is my absolute go-to!!!! I get a greens and grains bowl all the time since I work nearby. I’ve never had a reaction from my order. I just get no pita chips. Looooove.

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Celiac
1 week ago

Get online orders all the time here. Marked for avoiding gluten on the site. I eat here regularly and have no issues. Very healthy quick menu.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — No dedicated fryer
Symptomatic Celiac
1 week ago

This was our first visit, but it won't be our last. There is a QR code which leads you to their allergen information. As soon as I mention Celiac Disease, the employee changed his gloves. He picked a safe bowl from the middle of the stack. He informed the next line employee, and he also changed her gloves. The food was delicious! I highly recommend.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety
  • — Staff accommodates
  • — Knowledgeable staff
Celiac
1 week ago

Amazing experience. I mentioned how I had Celiac, they changed their gloves and counter to make sure I did not have a reaction.

I always get the Greek bowl minus hummus, everything is amazing. I have gone 10+ times without a reaction.

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Crohn's
1 week ago

Food is always fresh and tasty. Never see any cross contamination. Never been sick from them

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