Cenote - Windsor Park

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Unfortunately, there is a new kitchen manager here and there were issues with my order. I told the cashier I needed my burger to be gluten free, and specifically mentioned an item that would need to be left off unless it was fried in a dedicated fryer. I was told the kitchen staff would know what to do. I ordered salad on the side because the fries are not done in a dedicated fryer. Long story short, they included the fried item on my burger, I took it back to the kitchen to ask about it, and they confirmed it had been fried in the shared fryer. At this point I’d already eaten the side salad, and I’ve been sick for several days since my visit. I had success at this location in the past but I would no longer consider it celiac safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good