Review of Chick-fil-A

So disappointed. We spoke at length with the drive thru attendant (Anastasia), who was quite dismissive and disinterested in our attempts to make sure that they understood to be very careful of cross contamination. To our abject frustration, they gave us breaded nuggets instead of the ordered grilled ones, leading us to have to wait in the drive thru lane again, to tell them “hey, we have a severe gluten allergy, and they gave us breaded nuggets?” Staff was receptive, but only mildly apologetic at best, and didn’t seem to have any intention of mentioning it to management. You think they would take a “severe gluten allergy” a bit more seriously, and not place breaded nuggets (which were not even what we ordered), into the same bag as the gluten free order. Anastasia said “ma’am, they’ll take the precautions. I marked gluten free on your order...” well apparently no they won’t. I do not recommend this particular location for any celiacs. It’s not worth the risk, which at least some of the staff apparently do NOT take seriously.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average