Man, I really wanted to give them 5 stars because of the amazing service, but I got glutened. I was nervous to try them out because the location in Jordan Landing said nothing was safe. But here at Taylorsville, they smiled and said they could handle it. I was really nervous about the fries and asked more than once to make sure it was dedicated and only fries were made in the oil. The employee said something about the chicken being fried in canola and the fries being fried in peanut oil, so they’re separate. I was nervous but tried it out. They red flagged my gluten issue in the system (haha, although it printed as a “glutan” allergy), and the employee smiled and said she thought they changed gloves. The bun came in its wrapper separate from the grilled chicken (I’ll include photos), and all the fries came together in one bag (even for non-gf orders). They were so friendly, there was a play area for the kids, and one employee walked around asking if we needed anything and handed out mints. They got my husband a refill and one employee happily offered to fish my daughter’s socks out of a locked area of the play area when she lost them. I was so pleased with the service that I said I’d definitely give them 5 stars as long as I didn’t get sick. But later that night, I had burning in my abdomen and gas that I hoped was just indigestion from fried food. But the abdomen pain got worse over the next few days and I realized I must’ve been glutened. I’m so sad because the whole experience was wonderful, but I don’t dare risk going back.
— Not very
— Not Much/None
— Good
Haven’t ever asked about the fries being in a dedicated fryer, but I sometimes have had bowel irritation after eating here. Could have been due to other factors and/or things I ate though. But they do offer the typically GF bun in its own container.
— Not Much
— Good
Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.
I was on a road trip, and absolutely starving and in a crunch for some food. I thought I had prepared myself for the trip a bit better but ended up not wanting any of the real food I packed and ended up starving and nervous about what I was going to be able to eat next. I remembered seeing a post a while ago about chick fil a possibly being a safe spot for celiacs so I took the jump and I’m so so glad I did. I went in, expressed my issues and concerns they were taken seriously they kindly answered all the questioned I had and got me out my fries quick! I do know they have a gluten free burger option but I did not want to risk C/C so i stuck with the fries, tested them in my car with the Nima sensor to make sure they tested at least under 20PPM of gluten and glory to god it did!! I was able to eat and finish my drive and made it to my destination happily & safely. Thank you chick fil a!!!
— Very
— Gluten-free items are marked on the main menu
— Not Much/None
— Excellent
The counter staff had no idea what gluten free meant. She asked the manager who explained that only their pre-packaged gf bun could be considered safe because "there's a lot of flour back there". I explained that regular chick-fil-a has chicken and fries that are safe and he essentially said he wouldn't risk it. So we didn't.
— Not at all
— No gluten-free information on the menu
— Not Much/None
We have eaten here numerous times with no issues. I always state that we are GF, and everything has come out as requested. We aren’t Celiac so I can’t say if they are celiac safe nor can I confirm that they use a separate fryer, but if you are just sensitive like we are, you should have no issues.
Can't go wrong with 8 count grilled nugget meal.
— Very
— Some
— Excellent
I eat their gluten free grilled chicken and they have gluten free bun which is packaged in his own bag The fries there are cooked in a separate fryer that’s only for their fries, nothing else. It is gluten free Just ask them to use separate gloves for you only. Very accommodating. I don’t trust their dips though. I can’t be sure about no gluten. I’m very sensitive and cannot have even the 20 ppm.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent