Chick-fil-A

4 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

484 W Bulldog Blvd
Provo, UT 84604

Most Recent Reviews


Celiac

Overall Rating

Review


I only order from what Chick-Fil-A has labeled as gluten free on their website. I ordered a market salad with grilled nuggets. To my dismay, I got to the bottom of my salad to find pieces of regular batter fried nuggets. And not just one, but several. This has my believing that they put the wrong nuggets in my salad, and instead of getting a new salad, they just picked out the regular nuggets and put in the grilled ones. This location is not safe. Do not eat here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


We come here often as it’s a safe bet when we want quick food. They are understanding and will change gloves/ place in separate bag/ what you might need. Three times in the last year they got my order wrong. When I asked for grilled nuggets and said I had a gluten allergy, they gave me regular nuggets. They were quite willing to remake everything even when the server taking my order wrote it down wrong.

Make sure to check your bag before driving off!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Updated 1 year ago read full review

Overall Rating

Review


God, I LOVE Chick-fil-A! I’m not a huge fan of the gluten free bun, but it’s possible to just get no bun as well! Food is always juicy and amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

Photos


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More Reviews


Celiac

Overall Rating

Review


In app order for curbside pickup. Ordered a market salad (no granola) with grilled nuggets and fries. Added "gluten allergy sensitive, please!" to order notes...but I guess that wasn't enough because I was definitely glutened. Maybe this location doesn't have a dedicated fryer? Probably best to call ahead or try a different location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 2 years ago read full review

Overall Rating

Review


The chicken is gluten free. The gf bun comes in a sealed package (and you put the sandwich together yourself). The bun was okay, but not great. I’ll probably just do protein style next time. The fries are in a dedicated fryer. They also agreed to changing gloves when I requested. The manager on the phone was helpful too.

Updated 4 years ago read full review

Reviews of this Chain

Overall Rating

Review


The best fast food options for the gluten free community. The staff at this location always go above and beyond to take care of dietary needs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I heard that they are celiac-friendly and wanted a quick bite on the go. This was the first time I'd gone since my diagnosis, so I went in because I was nervous about making sure it was safe for me to have it. The person who took my order had limited knowledge, maybe a recent hire. I was glad it was not very busy, and the manager took the opportunity to explain to both of us the process. Not only they have a few gf items marked on the menu, but if you tell them you have an allergy, they make sure to alert the staff, so they clean the area, utensils and change gloves before preparing the meal. They have a separate fryer for the fries, too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They have a separate fryer at this location for their French fries, so they are celiac-safe! Tons of great GF options for fast food. When I mentioned celiac to the person taking my order she offered to relay the message and have them change gloves! Overall was treated with kindness about my allergy (which is rare in fast food) and happy to return

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Crohn's

Overall Rating

Review


5-6-24 found out the grilled chicken as YEAST EXTRACT FOR THISE THAT ARE SENSITIVE TO IT!!!!

Fries and tots are designated friers…

Went to grab dinner. Ordered one meal then said, “now this order is GLUTEN FREE DUE TO ALLERGIES” gave her my order and when I pulled to window they told me, “we wiped the counter and changed gloves before prepping your gluten free meal!” Even though they’re always busy- it’s worth the wait knowing they take it seriously!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Here is how I order here, because with so many people and a new one each time it can be confusing but they have great protocols if you are assertive and patient. I order my food separately from my family’s (because they prefer to eat gluten here). This avoids any risk of cross contamination and one time when I specified gluten free they gave the kids grilled nuggets instead of fried. Since I have begun ordering this way I haven’t had an issue. I usually order my family’s on the app for pickup inside and then mine I order at the counter or drive thru only. I say “gluten allergy” (there is a button but sometimes they will just write it in and to change gloves), and then after they hand me my food I ask again “this is for a gluten allergy, did they change their gloves?” They usually go ask to make sure and say yes. It always takes a bit longer to get my food but I smile and am grateful and patient.

I order the grilled sandwich on a gluten free bun (comes separately and you have to put it together) and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info