Permanently Closed

Chicken Guy!

38 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Fries, Sandwiches
Safety Rating
32 ratings

As rated by the community

Collections
In 4 Public Collections

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Temporarily clo sed until spring

Updated 4 months ago read full review

Overall Rating

Review


Good experience and very knowledgeable staff. The gentleman taking orders made sure the kitchen knew I was a celiac to avoid any chance for cross contamination. Fries and chicken were good and lots of sauce options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 5 months ago read full review

Overall Rating

Review


I couldn't see in the kitchen as to their practices. They did not have grilled chicken or gf buns available (sold out), only french fries. Went out of our way to give it a try, pretty disappointing.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Fries
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Corn-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Peanut-Free Friendly
  • Restaurant
  • Soy-Free Friendly
  • Takeout

Photos


Gluten-Free Fries at Chicken Guy!
Gluten-Free Fries at Chicken Guy!
The GF order is the lower one on the receipt. Love that you can see they write GF on it! I had the Grilled tenders
Gluten-Free Fries at Chicken Guy!
Fries are GF and in separate fryer!
Marked receipt
Sauces
Menu
Add a photo View all photos

Tips


Avoid if you are highly sensitive. They don’t care about the allergies.

12 months ago

More Reviews


Hashimoto's

Overall Rating

Review


I loved the selection of gluten free sauces. They have a seperate frier for gluten free fries. My grilled chicken tenders were good and the seasoned fries were great. My husband really liked their fried chicken tenders. I'd highly recommend stopping here if you're in Gatlinburg.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for corn-free
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for peanut-free
  • Good for soy-free
  • Good for takeout
Updated 6 months ago read full review

Overall Rating

Review


Andrew was extremely helpful and explained what was gluten free. I have Celiac and haven't had a reaction. Food was amazing and there was so many choices for sauces! Would definitely eat here again!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Andrew greeted us and took my order. He was extremely knowledgeable and very helpful. I had grilled chicken strips with two sauces (19 GF sauces!). Also had the fries, which are in a dedicated fryer. Excellent experience! Will be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Gluten Sensitive

Overall Rating

Review


Was able to get grilled chicken and a GF bun with any sandwich. The Buffalo and buttermilk ranch sauces were top notch, and the fries with seasoning were great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 7 months ago read full review

Celiac

Overall Rating

Review


Andrew helped us out and has personal experience with allergies. His awareness has given anyone who comes here the peace of mind that the food is handled with care. We are very grateful for this.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Overall Rating

Review


I'm so sorry to say, the grilled chicken was dry as sawdust. The fries were good. The tables were dirty, though at the moment they weren't busy. I later saw the cook come out and wipe the tables off. The staff was very friendly. I told the manager reluctantly how dry the chicken was. He offered a full refund without me even asking since I was unable to eat the chicken. Maybe it was just an off day.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 7 months ago read full review

Celiac

Overall Rating

Review


Given the huge crowds in Gatlinburg in early October this was an unexpected and welcome find. Ate here twice while in Gatlinburg after cycling in the park and building up a huge appetite. The fries are solid and fried separately. The sauces are definitely the highlight. Most are GF. I got a 3 piece grilled tenders the first day and a sandwich (Udi's bun) the second day. As fast food goes this was tasty, cheap, and reasonably safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Celiac

Overall Rating

Review


Amazing Experience! The individual taking the order was very knowledgeable about cross contamination and was amazing. I had delicious chicken, sauce and fries and felt so safe! Will absolutely be going back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
Updated 8 months ago read full review

Overall Rating

Review


Food was delicious. Sauces are marked gf. French fries are cooked separately. Grilled chicken strips are gf and they offer gf buns for sandwiches.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


The grilled chicken was dry and bland. It was NOT gluten free and I had a very hard reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 12 months ago read full review

Overall Rating

Review


Do NOT eat here. The “gluten free” options made us break out almost immediately. The staff were absolutely not confident about the food and were a little annoyed about us asking. The menu says it has gluten free options… just stay away.

The food itself was dry and tasteless. The gluten free options are an afterthought. 0/10

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 12 months ago read full review

Gluten Sensitive

Overall Rating

Review


Yes there are gf options. Grilled chicken, gf buns, fries. Most sauces were gf. However… the quality was mediocre at best. Chicken was quite dry. Fries were decent. The price was kind of high for the foods quality.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Review


unfortunately i was served gluten here after specifically asking for gluten free. i even asked about the fryers. i was assured 3 times during ordering i would be fine. took three bites and knew i would not be fine. chef came out to the table to confirm i was served gluten. i would’ve loved to leave a good review like everyone else but i spent the rest of my day in my cabin and a whole day of my vacation was lost. i understand being busy and just wanting to get through the line but no exaggeration i was lied to by the person i ordered with and it had grave consequences for me. truly and utterly frustrating and disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


The legends are true. Andrew and the rest of the staff were extremely helpful in making sure my bowl and chicken strips were gluten free!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


We ordered grilled chicken sandwiches and fries which were both so good. Sauces are clearly marked on the wall all but 3 were gluten free. The seating is tough which was the only downside of this place you need to claim your table as soon as someone gets up and most people leave crumbs on the table and seat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


The coke came out to talk to me personally to get everything perfect. Also substituted some things to. Great food!! Make sure you ask for what if gluten free

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Had a pretty good meal here yesterday. The chicken is fresh - tender and juicy. I had a grilled chicken sandwich on a gluten free bun (Udi’s). But they didn’t toast the bun so it fell apart. I asked for no pickles on my sandwich and got them anyway. Sauces are good - most all are gluten free. I tried the buttermilk ranch and the avocado crema and both were tasty. The fries were great. Crispy and well seasoned. The staff is well versed in gluten free prep and bag everything separately. Aside from not toasting the bun (gluten free 101) and not leaving off the pickles, I left full and happy. No reaction and I felt safe due to precautions the staff takes. Good place to stop if you need gluten free in Gatlinburg.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered a grilled chicken sandwich on a GF bun. My sandwich came out 30 min later. My family had already finished their meal by the time they brought out my order. The restaurant was also dirty. No one had cleaned the crumbs off of everything in a while.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Fantastic service from Andrew he tells you how they go to work to serve gluten free. Top team

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Very knowledgeable about gluten free and very helpful! Fries are all fried separately

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


So safe for my Celiac husband. Andrew took our order and at the mention of Celiac he took us through the whole process and was very thorough. Fries are separate fryer and grilled chicken was handled with fresh gloves and even bagged separately from any other gluteny meals. Get the curry mayo! Yum!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


Andrew took our order, when I said gluten free. He immediately put allergy and gluten free 2x in his computer. He said fries are cooked separately. The person who would cook our food washes their hands and changes gloves. He told us the 3 sauces to avoid. I had the 5 piece grilled chicken combo and loaded fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Separate handling of GF food and staff very knowledgeable. Dozens of sauces to choose from.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


I mentioned gluten free and the cashier went in depth on how the kitchen staff takes precautions. I felt very safe eating there. The fries were good but my grilled chicken tenders were dry and tough. I wasn’t impressed with them at all. I went with four non-gluten free people and they didn’t like the regular breaded chicken tenders either.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


They were so amazing when I mentioned having Celiac. Took the time to change gloves and be sure that I was completely comfortable. Food was absolutely delicious! I highly recommend this restaurant for the whole family! My crew is not celiac and they wanted to go back for dinner it what so good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Love chicken guy! All but 2 or 3 dipping sauces are gluten free. I always get the grilled tenders and fries (serve the tenders on a stick!)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Staff was knowledgeable and marked ticket with gluten allergy. All sauces, except 3, are GF. They have a dedicated fryer for fries. I got the 3 grilled tender combo with fries and drink, along with Curry Mayo and Nashville Honey Hot sauces. The Curry Mayo was my favorite of the two delicious sauces. The grilled tenders were small, but tender.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Love the Fries that were prepared in their own dedicated fryer. Lots of choices for dipping sauces the grilled tenders were over cooked but still a solid 4 stars (for flavor and quality) and 5 hearts as I felt very safe eating there (I write my reviews no sooner than 5 hours afterward to make sure no health issues happen AND so I can assess my behavior sometimes my family contributes to contamination)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


I really enjoyed the Mexican street corn salad with grilled chicken!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


My husband (a Celiac) ordered the grilled chicken strips and said they were delicious! The sauces are awesome, and all but 3 are gluten free. We recommend the cumin lime mojo.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Good food and they explained what all was GF. Will go back!!

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


First time visit. Cashier pointed out what could be made GF and that most of the sauces are GF. Got a grilled chicken tender combo and enjoyed the flavor and the fries! It was basic but delicious! The cashier said he would not on ticket that it was for GF. Two hours after lunch and I feel fine.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


A good, quick and easy spot if you’re out and about on the Strip. Grilled chicken tenders are GF as well as all but three sauces. Fries in a dedicated fryer. My order was brought out incorrectly at first (fried not grilled chicken) but they fixed it in less than two minutes, fresh fries and all! Suggest the special sauce and Nashville hot honey.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Overall Rating

Review


Very good experience here. Gave the cashier my order and informed him of my allergy. He noted it in my order and then physically went to the back and told staff there was an allergy order. I believe they took reasonable precautions and I've had no noticeable side effects.

The grilled chicken tenders are delicious and juicy. Almost all sides are gluten free and those that aren't are labeled.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Chicken available grilled and all but 3 of the 22 sauces are gluten free. Seasoned French fries gluten free in dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

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