Review of Chili's

1800 W Main St, Jacksonville, AR 72076

Overall Rating

Review


I ordered a salad and requested no croutons. It came with croutons and I said I'm sorry, I have a food allergy - so I can't eat something that has touched any type of bread. I saw the manager Cw out of the kitchen, talk directly to my waitress, hand it back to her, and it was presented to me with CRUMBS all over it - someone had hand-picked the croutons off of my salad! I spoke with the manager immediately afterwards and he was apologetic and said he did not know the same salad was sent back to me - and no, nothing was comped, and I was charged full price for my meal. We have not gone back since.

Updated 11 years ago