Chili's

3 ratings
$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contamination. It may not be possible to dine safely at this establishment.

502 Baltimore Pike
Bel Air, MD 21014

Most Recent Reviews


Overall Rating

Review


Ordered off the gluten free menu. Stressed that I needed gluten free. Still got violently sick. Never again.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


With the new iPad type things on the table, usually used for games - they have a “diet” section which shows all items that are made with gluten, milk, soy, vegan/vegetarian, etc. The staff is always great and always gets you exactly what you want. I felt very safe and comfortable eating here and never have an upset.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


After a what I believed to be a thorough conversation about gluten and peanuts my burger came with a bun. It came back out not cooked to order, lukewarm missing ingredients. To top it off, a peanut butter brownie was served at a table too close for comfort and the manager simply ignored me when I pulled out the epinephrine auto injector and showed him. I left leaving money to cover a salad that was not correct and my drink.

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Restaurant

Photos


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Reviews of this Chain

Overall Rating

Review


There allergen menu is comprehensive and available online and in the restaurant on the little screens at each table. Gluten-free options are slim as many items are marked cross-contamination risk. Waitstaff is knowable about their procedures. I usually have the baby back ribs with the house sauce. Their online ordering does not have a place to mark allergies or request accommodations.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Offers online ordering
Celiac

Overall Rating

Review


I’ve tried this Chili’s several times and been sick each time. I ordered items from the “gluten friendly” list, but they weren’t gluten friendly enough, unfortunately. I feel like cross contamination is an issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Sensitive

Overall Rating

Review


Their website lists corn tortilla as an option for fajitas. But I was told by the waiter today that corn tortillas are no longer an option. He couldn’t verify if it was just this location or for the franchise. So have a back up plan if you encounter this.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


I looked online before we attempted to eat here and had pretty much figured out what I’d order. I did what I always do, inform the wait staff and ask them to change gloves. The waitress basically panicked and ran for the manager who told me the only gluten free option was the plain salmon and steamed broccoli. Completely not what the menu offered and they seemed clueless that there Even was a gluten free menu. She even said so you’re leaving now right? I chose to order from the GF menu and just asked her to ask staff to change gloves and utensils…… praying I haven’t made a huge mistake! I wouldn’t recommend this location for celiacs no matter how this ends up because they REALLY DONT SEEM TO HAVE A CLUE

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— None

Overall Rating

Review


I was dismayed at the lack of a separate GF menu and items. Service was fabulous from our waitress when I was shown the allergen list at our table, but other than that it was a game of hunt-and-peck to find the right menu items for myself, which were few and far between.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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