Review of Chill Restaurant & Bar

357 Corey Ave, St Pete Beach, FL 33706

Overall Rating

Review


The food here was very good, but the service very poor, and though I was careful to mention I was celiac with a dairy allergy, and my sister, also celiac, and I asked for catch of the day plain with olive oil and vegetables only, we were brought the usual dish with a creamy sauce to which I was obviously allergic. I asked again for what I ordered, then overheard our waiter, Rowan, discussing our having sent back the orders in a rather dismissive manner. I walked over and said to please just send plain fish and vegetables, that it was a true allergy. Next the manager came out, who had obviously not been told of how I clearly ordered my food or my dairy allergy and acted like I should not have sent the plate back. I explained but found his attitude and the server's both to be rather rude as if we were at fault when we obviously were not. Then one of our party paid in cash and our server shorted her change by $5.00. When we asked, it was obvious he already knew he had shorted her. As a physician who lectures frequently about food allergies, I believe this type of service not only puts patients at risk but is also demeaning to patrons who are just trying to avoid an allergic reaction. I travel very frequently, and have rarely experienced a server with an attitude like that, and never being shorted change. Again, very good food but they need new staff or new training and attitudes to be allergy friendly.

Celiac friendly?

Yes

Updated 6 years ago

Celiac