When we told the employee we had celiac disease she was so so nice. She washed hands, changed gloves and went and got fresh bins of food and utensils from the back without even having to ask her. It was relatively busy so I was surprised she took the time to do that. She was the only one to touch our bowls to ensure there was no contamination. I will always go out of my way to go to this chipotle, even though there are closer locations.
This was great! Full of flavor and yummy! Plus when i asked the young boy to switch his gloves he asked everyone down the line to change theirs, lol, they were busy/were not listening so he ended up just doing mine by his self...it was sweet.
Not one person out front knew if their food was gluten free. They had to go get a manager to ask. They seemed very "put out" by me asking. Then she had to wash her hands and change her gloves and such. Very disrespectful employees. The food was very bland. I got the bowl with lots of stuff in it and chips to dip eat it with. I will not be going back.
Everything on Chipotle's menu is gluten free, except for their flour tortilla. All of their meat is safe, as well as all of their add-ins. When I go, I ask for them to change gloves, and they are always friendly about it.
I usually get hard tacos or a bowl, so they prep everything in the clean bowl, not on contaminated surfaces. I have never had any cross contamination issues.