Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
Staff changed their gloves, cleaned off the counter, used clean utensils and kept everything separate. Felt really happy that the moment I said celiac the staff started their protocol like clockwork to keep me safe :)
When I told the worker I was celiac he automatically changed his gloves and all the serving scoops. And did it with a smile! When I apologized for the hassle, they kindly replied “we know it’s not your choice to be celiac.” Plus, everything on the menu except the flour tortillas is gf. Hallelujah for this place!
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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More Reviews
Never had a bad reaction here. Great that you can customize your bowl.
Chipotle absolutely rules! Just about everything on the menu is safe, except the obvious flour tortillas. If you're concerned about tortilla cross contamination, order a burrito bowl.
Cheap, quick food (you can even order and pay online to skip waiting in the store), but all the ingredients are top quality.
If you are super sensitive DO NOT go here. My mom and sister went there and I watched in horror as she used the same gloves to put the corn tortilla onto a shared tortilla heater grill thingy and then, when she was done, she plopped the corn tortilla RIGHT on top of the wheat tortilla stack ( as in touching the wheat tortilla)! The only thing that made me not scream was that my mom did not specify that we had to be extremely carefully. Therefore, if you can take a little cross contamination please specify that you need to be fairly carefull. If you are just eating gluten free because you want to, then I think you are completely fine.
Reviews of this Chain
What I appreciated as soon as I told staff I had celiacs is that they immediately put on fresh gloves. I don't feel 100% confident that there wasn't cross contamination. The work area was clean and tidy though.
I love to eat here, almost everything is gluten free except the burritos and tacos
This chipotle will take the proper precautions when prompted. They will wash their hands, change utensils, and get potentially cross-contaminated toppings from the back. Some of the staff is not knowledgeable but all have been willing to learn.
New Chipotle location opened recently. The usual Chipotle GF options: burrito bowls, salads, tacos, chips and guac. Food prep minimizes cross contamination contact. I've had a good experience both times I've been there so far.
I ordered chips and guacamole and asked if they could scoop my guacamole from a fresh container to prevent cross contamination. Initially the young man agreed but then an older gentleman who was his boss raised his voice and refused. I did not want to risk getting sick so did not eat here. The older man raising his voice was rude and embarrassing.
