Dirty! And though we asked them to re-glove and clean the line, they only re-gloved. I had to explain to staff that our cheese, guac and lettuce needed to come from the back, according to Chipotle's allergy policy for cross contamination and other staff harassed her for doing it. They couldn't even properly roll a burrito for the one non-celiac person in our party, tortilla didn't close and exploded contents all over the place. I know we will probably be sick before we get home.
No
Staff was great, changing gloves as soon as I told them about my allergy. Food is fine.
Yes
Only the tofu is gluten free, the chicken and steak are not
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Delicious. They were knowledgeable about cross contamination. They changed gloves, and got out fresh lettuce and cheese that weren't grabbed by the same gloves that touched flour tortillas.
Love the food here and have never had a problem with cross contamination. Tell the server you have a gluten allergy and they will change gloves and make your food with new ingredients.
Yes
This location (and almost all of the dozen+ we've been to) follow the allergen protocol Chipotle has to a T! The only thing that has to be avoided is the flour tortilla! To avoid the lunch rush (and give them time to prep) we use the phone app to order ahead. I've worked with the managers enough to trust that they are taking the same precautions whether we are watching or walk in to just pick up and then eat there or at home.
Yes
Great fast food! Employees wash their hands and clean their work station every time. You can eat everything except the tortillas.
Yes
This was my first time at Chipotle, and I am beyond impressed by the way they prepared my meal. I told them I had CD and she(the young lady that took my order) "yelled", "we have an allergen" (a little embarrassing) and she waited for the other preps to finish the previous orders and she wiped down the counter had every prep on the line change their gloves and made my tacos separately from the rest of my family!! Thank you so much I really appreciate it. Now let me go taste these tacos I hear so much about!!!
Yes
Chipotle is my life !
Yes
Best Chipotle ever! Thank you.
So pleased with their attention to safety for celiacs! Staff changed gloves, washed the line, and used separate cheese and lettuce containers so gloves would not cross contaminate with gluten. DELICIOUS AND SAFE! What a great combination!!!
Yes
My very favorite. I get the vegetarian bowl (apparently the wraps are the only thing containing gluten there!) and am even able to munch on chips with it. So good!
This was literally the worst experience I’ve had at Chipotle, ever. Normally the ones I’ve been to have knowledge of changing out spoons and washing hands and no one on the staff had any idea what they were doing. I try to explain several times but finally gave up when I realize they weren’t understanding and there was a huge line behind me. I would never recommend this chipotle to anyone who had a gluten sensitivity or allergy.
— Not at all
— No gluten-free information on the menu
— Some
We told the person that my daughter had celiac disease and they immediately, without being asked, started cleaning the counter and changing gloves. They brought out fresh ingredients from the back and got out new, clean utensils. It was extremely impressive .
— Very
— Gluten-free items are marked on the main menu
— Most
— Excellent
I mentioned I was celiac and the staff was amazing! Brought out fresh items of food choices, new utensils, changed gloves and wipes off service areas.
— Very
— Most
— Excellent
Whenever I go I let them know I have celiac’s and they will ask me what I want they’ll take the spoons out replace some of the queen spoons and they also clean all the countertops. I usually just get a bowl but I think they might have corn but I’ve never try it so I’m not 100% sure. I’ve been at this location several times the staff is very knowledgeable and very friendly when I asked them to fix change their gloves and so forth. I’ve eaten here quite a bit and I have not got sick.
— Very
— Some
— Excellent
The staff member I was fortunate to work with was very accommodating. She washed her hands and changed gloves, and when I asked, pulled fresh toppings for me -- all without making me feel like a "difficult" customer. (And we all know what that feels like.) She also used new serving utensils for each item in my bowl.
— Very
— No gluten-free information on the menu
— Some
— Excellent