Chipotle

3 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

97 Boston Turnpike
Shrewsbury, MA 01545

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


recently diagnosed lil ol me was very happy to find that almost everything at chipotle is gluten free. finally a place I can still order normally from! love to get a bowl with chips to dip in

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


To the previous reviewer that said only the tofu is gluten free - that is incorrect. Please check their website. The only gluten containing items at Chipotle are the wraps. I've eaten at this location probably 100 times over the years with zero reaction. I'm Celiac and sensitive. Thank goodness for Chipotle.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Great experience! They easily answered my questions, changed gloves and brought out fresh cheese and lettuce as soon as I mentioned having a gluten allergy. Will definitely be back.

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


Dirty! And though we asked them to re-glove and clean the line, they only re-gloved. I had to explain to staff that our cheese, guac and lettuce needed to come from the back, according to Chipotle's allergy policy for cross contamination and other staff harassed her for doing it. They couldn't even properly roll a burrito for the one non-celiac person in our party, tortilla didn't close and exploded contents all over the place. I know we will probably be sick before we get home.

Celiac friendly?

No

Updated 5 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Staff was great, changing gloves as soon as I told them about my allergy. Food is fine.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Only the tofu is gluten free, the chicken and steak are not

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious. They were knowledgeable about cross contamination. They changed gloves, and got out fresh lettuce and cheese that weren't grabbed by the same gloves that touched flour tortillas.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Love the food here and have never had a problem with cross contamination. Tell the server you have a gluten allergy and they will change gloves and make your food with new ingredients.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


This location (and almost all of the dozen+ we've been to) follow the allergen protocol Chipotle has to a T! The only thing that has to be avoided is the flour tortilla! To avoid the lunch rush (and give them time to prep) we use the phone app to order ahead. I've worked with the managers enough to trust that they are taking the same precautions whether we are watching or walk in to just pick up and then eat there or at home.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great fast food! Employees wash their hands and clean their work station every time. You can eat everything except the tortillas.

Celiac friendly?

Yes

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This was my first time at Chipotle, and I am beyond impressed by the way they prepared my meal. I told them I had CD and she(the young lady that took my order) "yelled", "we have an allergen" (a little embarrassing) and she waited for the other preps to finish the previous orders and she wiped down the counter had every prep on the line change their gloves and made my tacos separately from the rest of my family!! Thank you so much I really appreciate it. Now let me go taste these tacos I hear so much about!!!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Chipotle is my life !

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Best Chipotle ever! Thank you.

Updated 10 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


So pleased with their attention to safety for celiacs! Staff changed gloves, washed the line, and used separate cheese and lettuce containers so gloves would not cross contaminate with gluten. DELICIOUS AND SAFE! What a great combination!!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


My very favorite. I get the vegetarian bowl (apparently the wraps are the only thing containing gluten there!) and am even able to munch on chips with it. So good!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Chipotle is my go to option for fast food. If you avoid the tortillas, everything else is GF. Fresh, delicious, and convenient!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good vegetarian options
Celiac

Overall Rating

Review


Absolutely horrific. Counters and floors so filthy, bathrooms too. I said I had celiac and needed gf and the kid behind the counter said they “don’t do anything for that.” I said, can I have you please change your gloves? He said “nah, just order, nothing has gluten.” I asked for the manger. After waiting over five minutes, the manager arrived and said “we change gloves but we don’t do any of the container and spoon switching.” I walked out. I was the only customer there and they still acted too bothered to take precautions. I’ve always have had good luck at chipotle. I will never return to this location and anyone who needs to avoid gluten should steer clear too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Gluten Intolerant

Overall Rating

Review


Wonderful service! I mentioned that my kids and I had celiac and they immediately knew what to do. They wiped down the counters, washed hands and changed gloves, and switched out utensils. Very impressed!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We've had decent luck in this past at this location, but it is definitely not in their training. Today, we held the line up for 10 min while they looked at each other trying to understand what I was asking for. We were so embarrassed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


Great food, mostly gluten free, delicious!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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