All I can say is WOW! I felt incredibly taken care of when dining here. I called in advance to make sure they could accommodate my allergy and they ensured me that they would change gloves, clean surfaces/utensils, and modify any item I ordered to make sure it was gluten free. When dining in, my server was incredibly helpful and gave me so much assurance that I could eat safely!
Pros
- knowledgable staff
- many items can be made gluten free
- tasty and great ambience!
Cons
- no gf markers on menu
- shared fryer
I placed an order online for ahi tacos and when I came to pick up my order, the staff member told me that the cheese was melted on the same grill as their sandwiches. When I asked if I could just have unmelted cheese or no cheese, she said that the tortillas were heated on the same grill. When I asked if they could just ... Not do that? She said sure, I'd just have to wait for them to remake my order.
I don't know what the point of including my phone number and order notes was if they weren't going to follow the notes or call me with an issue.