very slow service, waitress seemed like she didn't wanna be there. wrong item sent for the GF diner. unpleasant meal but at least they offered a gift certificate to compensate for the dish in error when calling to complain next day. got takeout with it, still waited long to get food. food was ok, but not looking to return esp when they're busy.
We've eaten here many times and have never had an issue. Conrad's is one of our "go to" spots and we prefer the Walpole location due to a more extensive GF menu than the Norwood location. Staff is always friendly and accomodating and will take the time to ask someone if they don't know the answer to a question.
Plenty of options and a very "family friendly" sort of place with lots of kids. Great steak tips and plenty of pizza choices to choose from. Our service wasn't great (slow, forgot we ordered an appetizer, etc.) which is why I'm bumping down to 4 stars, but I would return. They even have GF dessert!