Cool Basil

7 ratings
$$ • Thai Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

Most Recent Reviews


Celiac

Overall Rating

Review


I called ahead to see if they have gf options and was assured that they do. They also seemed knowledgeable about cross contamination. Well, after 2 days of living in the bathroom, I have determined that was a lie. Beware!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


They do not have the knowledge or desire to understand what gluten free means and pretends the food is gf

The “gluten free” noodles they brought me were wheat lo mein noodles

This used to be a great place to eat. Today I was yelled at, lied to, and had two servers attempt to bully me into eating wheat lo mein noddles. They said the kitchen told them those are gf and the rice noodles contain gluten. It was an awful experience, I will not be returning

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good vegan options
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Cool Basil made me gluten free noodles with beef. Personally I did not feel that the dish was very big for the price. The food was decent for Chinese though.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Asian
  • Dinner
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Thai
  • Vegan Friendly

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More Reviews


Gluten Intolerant

Overall Rating

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Plenty of options and well informed.

Updated 7 years ago read full review

Wheat Allergy

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


Food is fantastic here. Work with your waiter here. There are tons of different options. The waitress we had was very well informed. She helped direct me to a dish that I ended up loving. Some items are listed on the menu, others are by accommodation. Usually I shy away from accommodations because places get it wrong. Cool Basil does a good job of easing that concern. Everyone from front desk personnel to waiters to cooks seemed educated.

Celiac friendly?

Yes

Updated 8 years ago read full review

More Info