Cool Basil

3 ratings
$$ • Asian Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Cider, Sushi
Safety Rating
3 ratings

As rated by the community

550 36th Ave SW STE J
Altoona, IA 50009

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Unfortunately my family and I decided to eat at this restaurant based off the reviews in this app. Every item I asked about the server told me no, was not safe. Even items that I’ve had at multiple other establishments. He would not ask the kitchen until I pressured him to so I could get at least one item to eat. The server told me the smoked salmon was not safe?? Only item I was able to order, after asking about several items on the menu, was veggie spring rolls with no sauce as sauce isn’t safe. Very disappointed and encourage anyone who eats here to ask for a server who understands what you are asking.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 7 months ago read full review

Gluten Intolerant

Overall Rating

Review


Server put gluten free in the system and was able to make accommodations for sushi rolls. They also had gluten free soy sauce. I had the pad Thai which was labeled gluten free on the menu. The server had to ask the chefs a lot about gluten free, but did everytime.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 12 months ago read full review

Celiac

Overall Rating

Review


I was visiting the Altoona area from a different state and was really worried about eating out since I was recently diagnosed with Celiacs. Gluten free options were not labeled like they were online but the staff was pretty knowledgeable and would let me know would could or could not be made gluten free. The waiter also assured me several times. I am pretty sensitive and didn’t get sick. Food tasted great as well.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Cider
  • Sushi

Categories

  • Asian
  • Dinner
  • Restaurant

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