Review of CoreLife Eatery

197 NW State St, American Fork, UT 84003

Overall Rating

Review


Food tastes great, staff friendly, 1 star rating is exclusively because of gluten contaminated restaurant/ingredients.

I've been to CoreLife once. It was about two weeks ago and I was nervous about the bread at the end of the line but got in line anyway.

Upon reaching the end of the line, with my order near the bread box an employee started removing bread from the box directly over my meal to fill a large takeout order being bagged at the pickup counter. So already I'm anxious, frustrated and can see this definitely isn't celiac safe. Then the employee handling the bread returns to the line without changing gloves and unconsciously places their hand on my bowl, with thumb inside of the bowl, to push/advance my order down the line.

At this point I'm a ball of anxiety and tell the employee I no longer want the meal as it has been contaminated. They remade my meal, and everyone was professional and accommodating. But I'm upset and my dining experience is already negative.

So I can't eat at CoreLife. It's simply not worth risking cross contamination. Even if I watch my meal prep carefully I may miss something or an employee could be contaminating the ingredients during prep when I'm not around to supervise.

I appreciate business owners making an attempt to be gluten free and learning from and improving their processes but this idea of 99% gluten free simply isn't good enough for celiac diners. You must to be 100% gluten free or you are not. I know this is difficult for some to understand but it is the reality of the situation.

So unless they remove all gluten I can't be a customer.

Here are two potential ideas to solve this problem. 1. Go 100% gluten free. Use a gluten free bread, muffin or other gf item in place of wheat bread. I understand it's difficult to find gf breads the general public like so here is idea number 2. Bake, slice, and individually seal the sliced bread in a separate facility and bring it to the restaurant sealed. And to be extra safe store it away from the register/food prep areas.

Celiac friendly?

No

Updated 6 years ago

Celiac