Review of Crust Pasta & Pizzeria

131 S Main St, Alpharetta, GA 30009

Overall Rating

Review


After reading rave reviews about Crust, our Celiac daughter wanted to go there for her birthday. We carefully explained that she had Celiac disease, that I was gluten intolerant, and that our whole family was dining GF. The waiter seemed to understand, offered menu suggestions, and all was fine when our appetizers and salads came out. We restated the Celiac / GF information again before ordering dinner, and again noted that all of us were ordering GF. Our dinners arrived while we still had apps on the table, which was annoying, but it looked great so we dug in. The waiter came by twice while we were eating to see how everything was, then on his third pass by looked down and announced that my daughter and I had been given bowls of regular gluten pasta. By this point we had already eaten more than half of the food, so needless to say we were both sick. To the restaurant's credit, they apologized profusely for what happened and the head chef & owner both offered to do anything they could to make it right.

While that was appreciated, and we understand that people make mistakes, I would have serious reservations about dining here if you have Celiac disease. That was a SERIOUS oversight for a restaurant that seems to pride itself on offering a GF menu. As an additional concern, when we arrived the staff tried to convince us that the GF pizza was Celiac safe, even though it is cooked in/on the same oven and with the regular pizza. Sorry, but the cross-contamination in that scenario couldn't be worse.

Celiac friendly?

No

Updated 7 years ago