I received cupcakes from here as a surprise birthday gift from a lovely friend. I took the delivery persons word that they were gluten free, but I didn’t think to check the website. About two hours later I was in the throes of being glutened and checked.
Website specifically says that the cupcakes are *not* suitable for folks with celiac—like me. They were yummy but NOT celiac safe, fyi.
— Not at all
— Below Average
Hi Francesca:
We are so sorry to hear this. We bake and package our gluten-free cupcakes first every morning to avoid cross-contamination. However, because our kitchen is not 100% gluten-free we have a disclaimer on our website that our gluten-free cupcakes are not safe for those with Celiac (we were advised when we started the company that all food companies that do not have 100% gluten-free kitchens should have this disclaimer for the safety of our customers). If you're up to a call, we'd love to discuss how we can make this right.
Amazing cupcakes and other baked goods, with so many gluten free options.
— Gluten-free items are marked on the main menu
— Very
— Separate gluten-free menu
— Some
— Excellent
Cupcake Therapy is a premium nut-free, allergy-friendly cupcake company with more than 100 options of regular, vegan, gluten-free, and sugar-free cupcakes.
Please note: while we take every precaution to avoid cross-contamination (including baking and packaging our gluten-free cupcakes first every morning), we use the same kitchen for all baking. As a result, we take an abundance of caution by not recommending our cupcakes for those with Celiac disease.