Ordered GF salad with GF Beyond Burger patty. Explained to sever that I have celiac - asked her to have kitchen please take precautions. Salad came out with a regular (meat) burger - NOT GF. After I ate 1/3 of it, I asked the server if it was really a Beyond Burger. She replied “oops, no that’s not.”
I nicely explained to the server that allergies are very serious - this can’t happen. She was pleasant and said she’d take the item off the bill. I am shocked the manager didn’t come out to address the situation.
Update: emailed the establishment to explain what happened and prevent mishaps for others. Owner was very nice, apologetic, and is addressing precautions with his staff.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good