Del Frisco's Steakhouse

Me and my family have been dining at this location and the grill for over 15 yrs. I came to the city from Westchester to have dinner with my husband and it was absolutely a waste of time and money. I had to send my steak back 2x the mashed potatoes were breakfast home fries with a horrible salty aftertaste. The lobster mac and cheese was burnt at the top and dry, not a creamy consistency like it usually has. I was told I couldn't have creamy spinach or brussel sprouts without bacon so we couldn't order any of the two. The sweet potato mash has been taken from the menu amongst other things. My whole meal was off the second time my steak was brought back all of my sides were cold and I couldn't enjoy my dinner. I was very unhappy and to end it all I had an upset stomach for 24 hours after consuming the food. I called the location the very next day and explained my issues to a manager. I left her my email address and information I was told someone would email and reach out to me. It has been 2 weeks and I haven't heard anything from anyone I even called corporate.

After doing some research I found out that our favorite restaurant was sold and Is under new ownership with new staff and chefs. This explains why my experience was so horrible

The steak quality was even different. It is so sad over 15 years of family memories and it ends here. Please don't waste your time or money. It's not the same if you know Del Frisco's you know the quality this is very upsetting.

It has been one month and I have only gotten emails saying someone will reach out to me. I yet to get a response after leaving numerous emails. No one has reached out since my Google review. Please avoid this restaurant by any means necessary they dont care about their resturant guests experience they will email you and never fix your issue.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— None

We ordered a steak salad which tested GF on a Nima sensor and GF French fries. The fries tested a strong positive on a Nima sensor. Exercise caution in what you order.

Celiac friendly?

No

Delicious food with a marked GF menu. My side dishes passed the Nima test too.

Celiac friendly?

Yes

Always delicious. Staff has always been knowledgeable and happily accommodating.

Celiac friendly?

Yes

Fabulous steak! GF items are marked on the menu. They even brought GF bread prior to the meal.

Great experience, menu marked with Gluten free items, knowledgeable staff that verified what was served to me and provided me with a gluten free dessert

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Delicious Food! Completely Gluten Free menu! I have Celiac and had no problems! Melt in your mouth steak! Can not get any better!💚💚💚💚💚💚

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering
• Reservations recommended

I had a good experience here. Server was knowledgeable and considerate. I had filet mignon and veggies (marked gf on menu). Did not get sick. Would have tried the gf dessert option but was too full.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Had a great experience. We alerted them when we made a reservation that we had a gluten allergy in our party, and the server was aware and had held off on bringing bread to the table until she talked to me. They were unfortunately out of their famous gluten free bread which was disappointing. The server didn’t know all the answers to my gluten questions but was happy to go ask the chef and came back with very detailed answers that made it clear she had talked carefully to someone about it. This was my second visit and had no issues either time. I’m an extremely sensitive Celiac.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Our server was helpful she seemed to truly care about finding gf options for me, we notified ahead that I needed GF options. Our menus showed vegan and gluten free (these don't show online). I was brought GF bread and the server was very helpful in choosing sides and menu items.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch