Review of Doc Ford's Rum Bar & Grille

Do not go to this location. Doc Fords was once my favorite restaurant. A few years ago, a server recommended I try their Sanibel Cheese Steak with the GF flatbread. It was delicious. My family only travels to this area once per year and it is always exciting to go to Doc Fords. Today upon arrival, we were greeted by a friendly hostess followed by an unfriendly waitress. She was very uninterested in any kind of conversation. I asked her, “How’s the shrimp ceviche?” And she replied, “I don’t know. I wouldn’t order it. I don’t like seafood.” Wow. I ordered the GF Sanibel Cheese Steak with flatbread and she rolled her eyes and goes, “I’ll have to make sure it won’t confuse the kitchen.” Seriously? We were the only people there. It was 11:30am. The manager finally came out and said, “We will make this accommodation once, but during dinner hours, this would really confuse the kitchen.” Really? Confuse the kitchen... for one substitute that a member of YOUR staff recommended years ago? There are only two types of GF bread. What does it matter if I suggest flatbread instead of a bun? The whole experience was awful. I will only go to the Ft Myers Beach location. This one is terrible. We left without ordering food. I plan on emailing the owners to inform them about the incompetent staff they chose to hire.