Review of East Is East

It really pains me to write a bad review of this place! I’ve been to the Main Street location many times, this was my first time at the Broadway location. They have great gluten free options but unfortunately they didn’t give me those items, they gave me regular bread and told me it was the gluten free one.

After eating a few bites I realized the error. The server was really apologetic but they did still charged me for the meal. I wasn’t really looking for a free meal, but I do feel like something else should have happened.

I emailed the restaurant right after to explain what happened, a week has gone by and no one has ever gotten back to me. It’s one thing to make a mistake, but the lack of response afterward has unfortunately made me lose all trust in this establishment.

It’s really hard to find a place you trust to eat at when you have celiac and it really sucks that I place I thought was safe I no longer feel safe at.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent