Review of El Pollote

13 Ganton St, Carnaby, London W1F 9BL, UK

Overall Rating

Review


Told the waitress that I was celiac when I ordered but I think she didn’t give that information to the chefs. Had a seat right at the counter and I could see that the chefs did not change their gloves after touching the burger buns, which are not gluten free. Didn’t really feel safe so I double checked with another waiter. He was friendly and caring. He went into the kitchen to tell the chefs to change their gloves when preparing my order, which they did. Did not get sick afterwards, but probably will not be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 months ago

Celiac