Food was fabulous our personal waiter was horrible. He was rude the moment I kindly mentioned I had celiacs and asked for gluten free options. He seriously asked me loudly if I even have celiacs. At this point he took my daughters order. We personally had to inform him we wanted to order drinks. Who time he stared at us and pointed with staff towards us. I was very embarrassed. Food fabulous. But he never asked if we wanted more drinks or how we wanted our steak cook. Overall very disappointed in our service.
Excellent food and service. They do have a separate GF menu now with many delicious options. The creme brulee trio for dessert was fantastic.
Expensive but absolutely delicious... they don't have a gf menu but they'll modify anything they can
Fabulous. I had a pork chop with apple marmalade, butternut squash, and green beans. The poke appetizer was divine. Server JP was very knowledgeable about GF options, and kindly helpful. The flourless chocolate torte... yes!
So so. Only got three scallops and a couple of Brussel sprouts for a 34 dollar charge. Tasted good but wasn't worth it. Staff was friendly and helpful but there aren't as many gluten free options as you'd imagine, though they work with you to try to be safe. We had to ask for refills for coffee multiple times and waited so long to order dessert that we considered forgetting about it altogether. I probably won't be coming back
We dined at this Universal location 3 years ago. This was the only place we could find back then that could handle GF for people with Celiac. Since then, Universal has many more options including inside their theme parks. Since Emeril has a daughter with Celiac and another with gluten intolerance, I guess I expected a bit more from his restaurant this time. There was no gluten free menu not gluten free indications on the menu. The waiter offered to run interference between us and the chef to find out if our selections were GF. This did work ok. There was only 1 option in a kids portion that could be made GF. There was no GF bread. No GF fries (not even in a frying pan) because they apparently pre-blanch their fries in the grease it sounded like. When we ordered dessert, we reminded the waiter that the crime brûlée needed to be GF and said please don't bring the shortbread cookie with the dessert. Well, both GF creme brûlée's came with shortbread cookies. When we pointed this out to the waiter, I had the feeling that he was just going to take the creme brûlée's off the plates and give them to us. I explained that if any crumbs fell into the creme brûlée's it would be a health problem. He complied by bringing new creme brûlée's- but he didn't seem happy about this. For as upscale as a restaurant as Emerils is and given the fact that Emeril should know first hand how difficult it is for people with Celiac to dine out, I expected this experience to be better. The food was delicious (except the scallops that were extremely gritty - waiter told me I must be mistaken and that the grittiness was probably from the quinoa. It wasn't from the quinoa at all - it was the scallops. They brought a new dish of short ribs which were super delicious!!). This restaurant can handle a person with Celiac so I'm rating the restaurant a 4 - but be aware what you are being served and if something doesn't look right, ask. Our particular dining experience was more like a $200 3 star meal for 4 people.