I'm giving them 1 stars because they actually offer a gluten free option for their over-priced tea service and because the NON gluten-free options actually looked fairly appealing, even if it is mostly just repackaged products. But based on MY own personal experience, and the quality of food I was served, it would be 0 .
First of all, I highly doubt they bake any of their own products. It's mostly just commercially purchased goods and prepackaged mixes.
I also doubt that anyone that works here actually has or knows anyone who has a gluten sensitivity. It's bad enough that they charge a ridiculous amount for a couple of tiny sandwiches, a commercially made English muffin, and a tiny cupcake, but they don't even present it well. Pretty? yes. Edible? Not so much.
How did they manage to make the frosting on the gf cupcake gritty AND greasy at the same time!?! Probably the worst frosting I've ever had. Rendering the tiny little two bite cupcake completely inedible.
Also, as everyone with gluten sensitivities knows, almost ALL gluten free bread tastes like cardboard unless you toast it. Which they didn't bother to do for the bread for the sandwiches or the store bought "crumpet" (English muffin).
So yah, a couple of tiny sandwiches on cardboard, an un toasted, store bought English muffin, and a tiny inedible cupcake.... For $35. Total rip off.
— Separate gluten-free menu
— Not Much/None
Great staff. Completely understanding of food allergies and concerns. Everyone at my table was easily accommodated of needed.