They have solid allergy protocols (using fresh containers, changing gloves, toasting on foil). The cashier said that all of the toppings are GF, but I played it safe (she didn’t seem 100% certain, and things like meatballs are a red flag). I played it safe and had a turkey sub. It was fine, but not worth the $18 it cost.
— Somewhat
— Some
— Good
— Very
— Not Much
— Excellent
As soon as I told the staff I have a gluten allergy (I didn’t feel saying I have celiac was enough), they immediately said they have a protocol for allergies and will change their gloves, clean the counter, and use fresh items for my sandwich. They made me feel VERY comfortable. They don’t have a gf menu but have a Schar gf sandwich bread, which only comes in the medium size and is $2 extra. I got the hook & ladder sandwich because there are no sauces except mayo and mustard.
— Very
— No gluten-free information on the menu
— Some
— Excellent
— Somewhat
— Some
— Excellent
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.
They have gf buns(Shar) which were good toasted. No sides except chips but great place to stop for a quick bite while traveling
— Somewhat
— Some
— Excellent
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good