346 Randall Rd, South Elgin, IL 60177 Directions

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Kid Friendly
  • Lunch
  • Takeout

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Reviews


No reviews have been written for this business.

Reviews of this Chain

Overall Rating

Review


Gf sub roll bread.... very juicy, not dry (like a lot of GF bread). Probably not ok for celiac. Would recommend

Not celiac

Overall Rating

Review


Amazing gluten free sub! Had a chicken bacon ranch. The roll was very good!

Celiac

Overall Rating

Review


Gluten free bun that is delicious even if not toasted! They put the sub on separate foil if it is toasted, and will get new fresh ingredients from the back. There is $1.00 up charge for the GF bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering

Overall Rating

Review


I’ve had to call in advance as they don’t always have the gluten free bread. But when I call and place the order the manager is good about my request to change gloves and try to avoid cross contamination. There’s not a whole lot of Gf choices but I enjoy the brisket.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Offers Gluten Free Schar buns that come in individually wrapped package. Staff washed hands and changed gloves before making our sandwiches. Only one person made our sandwich. It was handed to us once made.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers delivery
  • Offers online ordering
Not celiac

Overall Rating

Review


Fresh gloves and the paper was put on a clean surface. Gloves and masks were worn in this establishment.

They use a Schar bun!! It was delicious!!

They support local fire departments.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Not celiac

Overall Rating

Review


My daughter was so happy to be able to eat GF subs. It was for the medium size sub. But there was no changing of gloves between subs and THEY MADE THE WRONG SUB GF, WHICH IN TURN MEANT SHE ATE SEVERAL BITES OF GLUTEN BREAD BEFORE WE KNEW IT.

Not celiac

Overall Rating

Review


Very good subs and very gluten free friendly. Appreciate the kind service here as well. Can get pretty busy Also.

Celiac

Overall Rating

Review


The staff was very careful not to cross contaminate and the gluten free bun is delicious!

Celiac

Overall Rating

Review


Nice. Friendly. Trained about allergies.

Overall Rating

Review


I spoke with the staff about cross contamination. They told me they do not cut the GF bread and it does not touch the counter, but is placed directly onto paper and wrapped. You may want to ask to make sure they change gloves before making your sandwich.

Safety


Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


I will start by saying it is great that they now have gluten free bread. I had my favorite Italian sub and didn’t get sick. The reason I am giving 4 stars is because they are new to the gluten free bread issue and required some coaching. The staff was aware of what cross contamination was but they were not sure how to prevent it. I talked them through changing their gloves and making sure the sandwich always stayed on a piece of paper and not touching the bare counter. Their toaster is one that the sandwich travels through on a rack. One of the staff members did figure out to put mine on aluminum foil so it could go through. All in all, my sandwhich was good and I didn’t get sick. They require some coaching because they are new to gluten free but I will definitely be back. Just talk them through it and they are more than willing to accommodate.

Not celiac

Overall Rating

Review


Staff is friendly - gluten free bun is soft and delicious- I had it with the steak and cheese. Only comes in medium size and there is a 2 dollar up charge which is understandable. Also if you don’t want a sub they have salads available.

Celiac

Overall Rating

Review


recommend the club on a sub! schaar brand gluten free roll for a $2 up charge on any sub

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


I have had a bunless sandwich and salad from here before, but I was pleasantly surprised to find out today that they offer gluten free buns. The buns are Schär brand. They are pretty good. It was nice to enjoy a regular sandwich.

Overall Rating

Review


This restaurant has recently added a gluten friendly bun to the menu creating many gluten free options. Delicious

Not celiac

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Great tasting bun! It’s like a large ciabatta bun. Can’t speak to cross contamination but we enjoyed our sandwiches.

Not celiac

Overall Rating

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Firehouse now has gluten free buns! I can't speak to cross contamination issues but the bun was actually really good, it was more of a ciabatta style bun which was nice. I'm happy to have another "fast" food option and their subs are delicious

Celiac

Overall Rating

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This location is a test market for gf sub sandwich bread. My girls, nine years old, loved the bread! The employee was Celiac savy and confirmed that he would change his gloves and do his best to ensure there would be no cross contamination.

Not celiac

Overall Rating

Review


I have ordered their hook and ladder salad a few times. I think you get a lot of food for the price. I believe they say all their salads are safe on their website. Not sure if celiac friendly.

Not celiac

Overall Rating

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My family was able to eat all their standard subs and I was able to be with them, but keep it GF eating one of their new salad options. I ordered an Engine Company salad and it had my typical meat choices of Turkey and roast beef plus iceberg, romaine, cucumbers, tomato, cheese, green pepper, and a banana pepper. I went with oil and vinegar, although the ingredients list on the Italian Dressing appears to be gluten-free friendly (but I avoided it with ingredients such as EDTA and high-fructose corn syrup). It was completely edible but bland. Maybe if I had ordered double meat...

Celiac friendly?

No

Not celiac

Overall Rating

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I went in there and explained my dietary restrictions. They are willing to accommodate any customer. They are willing to make any sandwich as a salad or without the bread. Never have I met a more accommodating store.

Not celiac

Overall Rating

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Refused to serve me, although their site has gluten free options

Celiac friendly?

No

Not celiac

Overall Rating

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Wonderful! If you check their website they have gluten free suggestions including salads and their meats (not the meatballs). We asked the staff to change their gloves and they kindly did.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Broke out in a rash and my throat started to close after having their "gluten free" mama's homemade chicken salad

Celiac friendly?

No

Celiac

Overall Rating

Review


probably not Firehouse Subs fault, but this app claims they have GF breads and they do not.

Overall Rating

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I asked if they could make my sandwich without the bread and they did and even went so far as to put it in a bowl for me to eat it more easily.

Overall Rating

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Have gluten free bread that is yummy! Finally a hot pastrami sandwich! Yum!!! Salads are great too!

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