I will start by saying it is great that they now have gluten free bread. I had my favorite Italian sub and didn’t get sick. The reason I am giving 4 stars is because they are new to the gluten free bread issue and required some coaching. The staff was aware of what cross contamination was but they were not sure how to prevent it. I talked them through changing their gloves and making sure the sandwich always stayed on a piece of paper and not touching the bare counter. Their toaster is one that the sandwich travels through on a rack. One of the staff members did figure out to put mine on aluminum foil so it could go through. All in all, my sandwhich was good and I didn’t get sick. They require some coaching because they are new to gluten free but I will definitely be back. Just talk them through it and they are more than willing to accommodate.
Excellent food and no problems for me.
The sub I got was Turkey Bacon Ranch. I got it on gluten free bread. (I’m gluten intolerant) the food was wonderful and I’d definitely get it again! I didn’t have a reaction to gluten there.
— Somewhat
— Most/All
— Excellent
— Somewhat
— Some
— Excellent
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.