Firehouse Subs
2 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
317 Homer Adams Pkwy
Alton, IL 62002
Most Recent Reviews
Review
I let them know that I had a gluten allergy. I believe that it is on me for not being vocal. They did change their jobs…then proceeded to touch gluten bread. They used all the same knives and everything on my gluten free bread. Second time I’ve been there and haven’t been impressed. Really do not recommend it.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Photos
Reviews of this Chain
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.
Review
They have gf buns(Shar) which were good toasted. No sides except chips but great place to stop for a quick bite while traveling
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info