Ordered based on reviews that this location was very gluten-free friendly, but went in Aug 2023 and they seemed to not feel confident in the slightest or really want to look into anything or help out. Kind people, just not for the sensitive!
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Every time I go to firehouse subs they are so careful and wonderful. I am extremely sensitive and have never had any issues eating at any of their restaurants.
— Very
— Most/All
— Excellent
Wonderful gluten free ciabatta roll. Also the guy who took the order asked if I had celiac and then instructed the people making the sandwich to change gloves and give me packets of mayo. I was extremely pleased and it tasted great!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I've had good luck at Firehouse ordering a GF turkey bacon ranch sub. They ask if I have an allergy and change their gloves.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I visited this location today and the person who waited on me began preparing my sub on a bread crumb covered cutting board and used the same knife he had used for regular bread and then put the gf bun in the toaster right on the shared grate. When I said something to him, he had no idea about protocol and another worker informed me that the owner told them they don’t have to do anything special anymore for GF orders. They kindly refunded my money, but I won’t go back. Definitely use caution if you order from here.
They have gf buns(Shar) which were good toasted. No sides except chips but great place to stop for a quick bite while traveling
— Somewhat
— Some
— Excellent
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good
Gluten free bread was delicious! So fluffy and tasted “normal” instead of dense and chemically. It was a bit smaller than the other “medium” subs in the order but I didn’t care because it was the closest to real bread I’ve found in a while. I didn’t watch them make it so I don’t fully know about cross contamination but I did get mustard and mayo packets on the side instead of it being included and my sub was wrapped in foil separately and differently than the rest of the order.
— Somewhat
— Some
— Excellent