I ordered a burger with a GF bun and GF fries. When I ordered a shake they brought me a malt instead. I didn’t know until after I had eaten it. I was extremely ill for the next month because of this. I told them I had celiac and this still happened. I definitely won’t be eating here again.
All craft sodas are gluten free and taste delicious. The server didn’t know they had a gluten free menu. We pulled it up on our phone. I ordered the grilled chicken salad. It was supposed to come with avocado slices. It didn’t. When I asked for some, I got charged 99 cents. I had to show her that they were supposed to be included on my salad, and then she took the charge off. They do offer gf buns.
The gluten free menu is limited but there are some good options on there! They will bake your fries if you’re GF, but they take longer so they didn’t come out until we were done with our burgers and they were so pale that it seriously looked like they weren’t even baked (although about half of them were crispy). Also not sure that they were seasoned at all. The GF bun was good! Service was slow.
They have a GF menu but that is about all. Waitress had no clue and the chef manager knew less. I ask to talk to the manger and she came out and said "I really don't know much about gluten and may not be able to answer your questions". WOW! They have corn chips in their GF menu and when I ask about decayed dyer the chef Mgr was not sure, then said no. I did not get sick but sure did not feel good how they operate. I got grilled chicken and when it came out I ask how do I know the bun is GF and the answer it is real little. If you really need GF I would not go here. I may try to follow up with higher management.
Great menu! I really like this place and the fact that my fries are baked :-)
Server was knowledgable. Separate gf menu a bonus - with oven fried French fries and safe tortilla chips! A fun place for the whole family. Watch their sodas being made on the assembly line while you wait. Yummy shakes and floats also gf.
I was skeptical based on the other reviews but I was VERY happy with our visit here. This place is casual, fun and family friendly. We had great service. They have a separate Glutenfree menu that has a nice variety and includes appetizers, burgers, sandwiches, and salads. We ordered two GF entrees. Mine was the pulled pork on GF bun with fries. The bun was SOFT--what a delicious surprise--and the pulled pork, so good. My child ordered the GF burger--again on the soft bun--and a good burger, to boot. The fries are baked so they are not in a shared fryer. Nothing spectacular but good fries nonetheless. And on top of all of this you get to drink the root beer, cream soda and other drinks which are all gluten free. I'm thrilled we went here--we will definitely go back.
Server was knowledgeable and the baked fries were delicious. I will go back!
2 stars because their staff is wonderful, but their gluten free menu is misleading. Fitz's is jumping on the trendy gf bandwagon before fully researching the products they purchase, to the detriment of patrons who have legitimate medical issues. Upper management really needs to do their homework.
I was so impressed with the gf menu. I ordered fries and a turkey club. It was the best meal ever until I got home. This meal was definitely not gf!!!