Five Guys

3 ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu items: Fries
Safety Rating
3 ratings

As rated by the community

Planken P7
19, 68161 Mannheim, Germany

Most Recent Reviews


Celiac

Overall Rating

Review


Had a cheeseburger with fries and got a lettuce bun instead of bread. They wrapped it separately and I didnt get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 months ago read full review

Overall Rating

Review


Sehr lecker, wird ausdrücklich bei Glutenintoleranz die Arbeitsfläche gereingr und auf alles geachtet.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


You have to request an allergy-friendly order: And you get a burger, but instead of a bun, you get it in lettuce. They clean the entire work surface beforehand, and one person prepares the burger to avoid contamination. Only fries (chopped potatoes) are made in the fryer, so it's also safe.

So far, we've always had good experiences.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating
Updated 5 months ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I've successfully eaten at Five Guys in the past and was hopeful I would have a safe meal. When I ordered, I asked them to follow their allergen protocol and the server seemed confused. Watching them make my food was stressful and I had to ask a few different times for staff to change their gloves after touching bread. I would not recommend eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Are here 3X and had no issues. Be sure to say you have celiac. Not as much lettuce for the wrap compared to USA (just an observation)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Got a lettuce burger which was very nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Our first night in cologne and I was struggling to find somewhere to cater GF. Found 5 guys which I know their burgers are GF in the UK. The lovely server was really helpful and guided me through the menu. I had a burger bowel. Double patties with cheese and salad with added mushrooms and onions. It hit the spot and I really enjoyed it. Not perfect as a bun would have been better with it but we needed to eat and it hit the spot. Didn’t manage photos as we were too hungry 🤣

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Helpful staff, knew about allergens and made sure the area was cleaned and gloves swapped. Manager Made sure I was looked after and said any issues come straight to them.

Standard burger in lettuce wrap and Cajun fries.

Don’t have the mayo, or any grilled mushrooms or onions!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info