Five Guys

1 rating
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Unit 4, Croft Retail Park, Bromborough, Birkenhead, Wirral CH62 3PN, UK

Most Recent Reviews


Celiac

Overall Rating

Review


Once I informed the Manager I was had Coeliac Disease they cleaned their grills, got new utensils and gloves. Make my burger and you have to request lettuce wrapped due to the bun being gluten. The staff were really amazing, catered for my need and the burger was really tasty! I recommend bringing your own gluten free bun or eating it just lettuce wrapped.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Burgers
  • Fries

Categories

  • Dinner
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Takeout

Photos


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Reviews of this Chain

Overall Rating

Review


Clear allergen label, most of the main menu is GF except for the buns and some of the fried toppings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Very aware of allergens. They have an allergy menu at the till you can check. The chips, burger patty, and hotdog are gluten free but the buns aren’t. You can get bunless with toppings and have it and a burger bowl instead. (Not all toppings are gf so double check them)

They also have a warning to alert staff to allergies so they’ll be extra careful with your order.

Didn’t think I could miss getting overpriced takeaway chips so much but here we are.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for keto
Symptomatic Celiac

Overall Rating

Review


All burgers are cooked on a dedicated grill so no gluten touches them, all the fries are in dedicated fryers and the staff are very knowledgeable. The Grilled toppings aren't coeliac safe as they're done on the same grill as the buns, but the staff warned us of this when we ordered.

No GF bread or buns are available but the burgers can be served either in a bowl or Lettuce wrapped.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I'm late to the Five Guys party. I think it's become quite the ubiquitous burger joint across the UK now, but living overseas means that this has passed me by. I was delighted to see that they had GF options on the menu so jumped in for my first go.

It's always awkward when you go somewhere for the first time and, based on your accent, people assume you are a local and know how things work. This was my experience in Five Guys. Their GF burger is actually a bun-less burger but I got all flustered at the ordering point and didn't quite know what would be coming out to greet me.

Being able to get GF "fast food" is always a real treat for me as it's just not possible in France. So, this was a great experience. I'm not a huge fan of the bunless burger per se, but this filled a hole and tasted good.

Verdict: Pretty standard issue fast food. Great to have GF options available. Good to know it exists but it probably wouldn't be my first choice in an eat-on-the-go situation.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


The bunless burger is safe for coeliacs without fried toppings. And the fries are fried in dedicated fryer anyway. They do take care in the shop and mark your order as an "allergy".

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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