Review of Five Guys

1539 Hilliard Rome Road, Columbus, OH 43228

Overall Rating

Review


I'm visiting from out of town and ordered lile I do at home. When I picked up my food I was a bit upset, my fries were in the same bag as my Mom's bunned burger. I didn't complain, just kind of did an 'oh' & frowned. The guy didn't say anything though. A few minutes later the manager (?) Forrest M. (according to the receipt) brought out more fries for me "because they didn't exactly follow the allergy." I feel like that was exceptionally good customer service on their end!

Updated 8 years ago