Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Everyone was well aware of their allergy protocol, we’ve had no problems getting sick here. We bring our own bun for my son. On the website you can print their allergy chart for all foods offered so you can know what to order ahead of time
— Very
— No gluten-free information on the menu
— Excellent
Not celiac safe. Severe cross contact
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
Very good about being safe with gluten free orders. And the food is always good!
— Very
— Some
— Excellent
Yes
When I ordered only the fries I asked the lady "if there was breading on any thing they fried" and she said no. Also on the menu it says " All burgers and dogs available bunless".
Yes
The manager came up while the cashier was ringing us out and made sure to ask if I was getting my burger bun less due to an allergy and offered to do a lettuce wrap! Very knowledgeable and told me that when they mark it that way it tells the wait staff to change their gloves! What a policy! So happy to have a burger and not have to worry about contamination! Plus they only do French fries in their deep fryers. When I got my order to go my burger was even separated from my husbands because his had buns. SUPER HAPPY!
Yes
Went with my daughter, who has celiac. They took special care with her order, and the manager assigned one employee to handle the food. He changed his gloves, and they made it separately of the other food, and also bagged it alone. The manager was very specific with his instructions. Food was great and they did a great job.
Yes
ABSOLUTELY AMAZING FOOD! I told them I had to be gluten free and they changed gloves and put my burger in a tray with any toppings you want! fries are to die for and gluten free! a bit fast paced you gotta read the menu quickly and be ready to go BUT SO WORTH IT ! 8 MINS and you have your order! ♡♡♡♡♡
Yes
Ok place but they NEED containers if you're going to get a hamburger without the bun. Wrapped in foil, your cheese sticks to the foil and your toppings go everywhere.
They are very GF aware here. I go there weekly and they are very accommodating. Salt on fries is GF, but I was told the special salt is not, so I ask for the fries to go straight from fryer into the bag. Awesome fries!
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Always great! One of my favorite places to get fries!!
— Very
— No gluten-free information on the menu
— Not Much
— Excellent