Review of Fleming's

960 N Milwaukee Ave, Lincolnshire, IL 60069

Overall Rating

Review


I went here yesterday with my boyfriend for our anniversary. I was really excited to go here. Unfortunately the experience was not good. The food itself tasted good but the experience for the price of this place is 100% not worth it. Also some questionable health standards. I ordered my steak medium and it came out rare. We had already been waiting 45 min for the food (which it's a Friday night I totally get that they were busy). I cut into it and let the server know. She took back the steak and the manager came over and said sorry. Another 5-10 min goes by. Then they brought back the same steak I had cut into (which had been on the table for 5-10 min before they took it back. )Which I have worked in several restaurants and I know that you are not supposed to put food that has been put on the table back onto the place you are cooking everyones food. It was 100% still rare the outside was now just charred. I asked if I could just get a different cut of steak and they told me it would be another 20ish min. I waited in total about an hour and a half to eat. The manager came by again and said sorry (and that's all they did). Ordered dessert (gf lava cake) and that was good. The steak itself was good but not worth $67 to wait for over an hour. They took off the original steak but didn't do anything else. They changed us for the next steak they brought (which I get they don't owe me anything). But I had to wait double the amount of time because they messed up and they didn't do anything to compensate that. I didn't expect them to comp my whole steak but they could've given half off of the dessert or something for having to wait over an hour because of their mess up. I normally would not care if I was at a normal middle of the end resturant. But they clearly view themselves as a high end steak house and I would just expect a little more from that. Any other restaurant that I've gone to would have comped something for messing up the meal but they didn't really even care. I'm really not that upset I just want anyone going there to know that if they don't think you're the type of person to spend lots of money they're not gonna give you good service even paying a premium price. Also I question the sanitation of their kitchen and how safe their procedures are for allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago