Definitely not gluten-free friendly. At least they are kind enough to post a notice that basically tells you that they don't care to even try to help people with allergies. Fryers in shared oil, etc. I would have zero confidence eating here. My son ate and I watched.
Called and asked if the fries were in a shared fryer. Answer was no, just French fries. Walked in and they looked delicious. Asked again at the counter because I wanted to make double sure. The fries are fried in the same fryer as the battered onion rings that are not gluten free. Walked out and went to Five Guys.
Staff was very knowledgeable and assured me that precautions would be taken to prevent cross-contamination. I got a lettuce wrapped burger and it tasted great! They were very busy but managed to keep my meal safe!
There is a list of all allergens on all menu items available online. They do offer lettuce wraps and ice cream flavors that are gluten-free. Unfortunately, the fries do not have a dedicated fryer.
They'll lettuce wrap your burger, but they told me they didn't have a dedicated gluten free fryer. They told me I could risk it, but since they occasionally fry chicken or onion rings they can't guarantee it. Looks risky all around for those with celiac.
GREAT PLACE!! Freddy's is like In & Out and Steak & Shake (from back east). Loved the way they totally enclose the burger in lettuce so it's not so messy. Burger had great flavor with just onion. The way they do it is much better than In & Out! Fries are shoestring type, cooked in a dedicated fryer, and come in a large serving with the meal option. My wife (not Celiac) and I shared a frozen custard that was fantastic! If you're traveling and a Freddy's Steakburger, don't pass it by.
Went to Freddy's in San Antonio because it was on my Find me gluten free app. I was very disappointed! The staff didn't really get the gluten free thing in fact I overheard the staff who were preparing the burgers saying why would she come here if she wanted gluten free. I talked with the manager who apologized, but I'm pretty sure I was cross contaminated. I will never eat here again Very disappointed
I have eaten here twice since being diagnosed with Celiac two months ago. I ordered the cheeseburger lettuce wraps both times but the second time I ordered fries as well. I asked if they were cooked separately and was told they were, but I was glutened after the most recent attempt. I assume the source was the fries. Freddy's seems to be careful but just be sure to be vocal about your disease or intolerance.
I looked at their allergen list online and was very fortunate that the manager took our order. He listened catefully and then personally handled our entire order! I had hot dogs, without buns, with chili, cheese and onions. I was just really happy to be able to eat a somewhat normal and fast meal with my wife before going to the movies nearby. I had no reaction but my wife watched and said the manager was very careful. He warned me that the fries are not cooked in a dedicated fryer so I avoided them but I really appreciated his efforts!
They have an allergy list and I talked to a manager who has a family member with Celiac Disease so was pretty knowledgeable about what would and would not work. There was a decent GF selection but not everything, of course. There is no separate fryer. Overall, I would return.
The staff was very helpful here and when I said I had Celiac they started over and marked my meal as allergy meal. My boyfriend and I each got a California steak burger with lettuce wrap and I substituted fries, which aren't safe, with baked lays and he got the PBC&B concrete which was great!
Stopped for a quick little something in the way to a concert near the Nampa, ID location. I asked for just a burger patty. Server offered me a lettuce wrapped Steakburger. It was very fresh and tasty, and the custard was great. Maybe not the fanciest, biggest meal, but very clean restaurant, good service, safe food. Price was reasonable.
Hamburgers can be ordered GF with a lettuce wrap instead of a bun. Some custard desserts are GF.
My first time going to Freddy's after being diagnosed with Celiac Disease, I asked for a manager and explained what I needed to know, like ingredients and if they knew about Celiac Disease. To my surprise, he did! He made everyone change gloves and put wax paper down to prepare my food. My order was noted with a food allergy. I was able to eat a lettuce wrap safely and did not get sick!
FRIES ARE NOT GF! Google search and precious reviews say yes, but I just left the drive thru of this restaurant and the manager - who is awesome - came and spoke to me to let me know that the chicken and onion rings are fried in the same fryer as the fries. THANK YOU for that tidbit of info BEFORE I ate. They offered to substitute a bowl of chili. Super nice. Great to keep from cross contaminating my burger. Just disappointed about the fries :/
I went to the one in Maricopa, Arizona. The custard is very nice! I ended up getting the half vanilla and half chocolate. I also ordered one of the burgers. Was a tad odd since don't usually get a steak type burger. It looked a bit odd but tasted nice. Apparently you need to tell them to put cheese on it. Was pretty plain. Worth trying other items.
Asked for a GF burger and the cashier said what is that? I asked for a manager and she went over and asked her manager what gf was and her manager said oh just lettuce wrap the burger. I was nervous to try eating here but did anyways. I didn't get sick from eating here.
I was a fan until I got a good helping of gluten. Since this I have gone and watched them attempt to not contaminate my food. The youngster who put my order together had just finished making a tray of burgers with buns and then went straight into my order. I left the food and gave not gone back. If you have celiac disease not the place to go.