Permanently Closed

Freebirds

6 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Safety Rating
4 ratings

As rated by the community

1512 Geary Road
Walnut Creek, CA 94597

Most Recent Reviews


Overall Rating

Review


I asked if the corn tortillas were just corn and gluten free and the employee asked another longer term employee who did not know for sure but said "probably." He said there are lists of ingredients somewhere but didn't know where. He did look for a bit but Wasn't successful. I wouldn't have given a two star rating with just that, but the fact that the original employee had an obvious smirk on his face the whole time and looked like he was trying really hard not to roll his eyes at me was really uncalled for.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


I've always had a great experience here. As a gluten-free vegetarian I enjoy the tempeh they have in a burrito bowl. The first time I asked for it there was some confusion about my allergy but the manager went over all of the ingredients with me and we cleared up any confusion. They're very friendly & the food has a lot of flavor! Better version of Chipotle I think!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


When I asked about gluten free, the server looked like a deer in the headlights. He had to go find a manager. They couldn't find a list of allergens or of gluten free items. They asked if they should change their gloves. I walked them through based on info I pulled from their website (from the Find Me Gluten Free App!). t

Celiac friendly?

No

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Tacos

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

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More Reviews


Overall Rating

Review


Food is bland and staff did not know what was gf. Spoke to a manager and got some clarification. Ok if nothing else around.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


They don't list it on their allergen menu but one of the staff members who has a gluten allergy informed me that all of the salsas have gluten in them. Not sure if that's the case but it was enough to keep me away!

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I nice alternative to Chipotle as there is more variety in the toppings. You can get burrito bowls or salads. They have corn tortillas available for tacos, but you will want to verify they are GF as they aren't included on the allergen menu on their website.

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I really like freebirds! But I’m a simple eater so I only get rice, chicken, and cheese- has no problems. They have a guide for gluten free products- they were able to check that the brisket was not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


There is a lot of variety on choosing what to put into my bowl. I basically was able to have most of the protein options, but there were three that I couldn’t have which was the steak, the limited time protein, and the vegan chorizo as they contain gluten. The prices aren’t too bad either! I definitely recommend this place. They change their gloves and grab a freshly cleaned tray for my order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They have a good variety of options and I can eat without getting sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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