Review of Fresh

326 Bloor St W, Toronto, ON M5S 2R7

Overall Rating

Review


Not safe for celiacs or people with high sensitivity!!!! We ordered takeout and specified a gluten allergy. Upon receiving the food, I noticed items that should have been removed to comply with the allergy request. When we called, the restaurant claimed they 'didn't see' the allergy request, despite it being in all caps three times on the receipt they stapled to the bag. They didn't offer to replace the meal or provide a refund, taking zero accountability and attempting to shift blame on me for choosing takeout over dining in. Despite assuring the fries were safe, I had a flare after eating them because they weren't gluten-free as claimed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 4 months ago

Symptomatic Celiac